Head of Program Specialist Excellence – PA IDD

Supportive Concepts For Families; Reading (Berks County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive leadership compensation

Medical, dental, and vision coverage

401(k)

Paid time off

Employee Assistance Program

Wellness resources

Employee referral opportunities

Training and professional development

Career advancement opportunities

Impactful work in PA IDD

Job summary

Supportive Concepts for Families, Inc. in Pennsylvania seeks a Director, Program Specialist Services – PA IDD to provide direct supervision, regulatory guidance, and professional development for Program Specialists supporting IDD residential programs.

This leadership role focuses on program quality, compliance with 55 Pa. Code Chapters 6100 and 6400, and the development of onboarding and competency programs, with travel across PA as needed.

Qualifications

• Bachelor's degree from an accredited college or university is required; Master's degree preferred.
• Minimum five years of progressive experience supporting individuals with intellectual disabilities and/or autism.
• Significant experience with PA ODP-funded IDD services.
• Leadership/supervisory experience in program specialist functions and regulatory compliance.

Responsibilities

• Provide direct supervision, coaching, development, and performance management for Pennsylvania Program Specialists.
• Serve as internal expert regarding 55 Pa. Code Chapters 6100 and 6400 and PA ODP requirements.
• Establish standards, workflows, and accountability across programs.
• Monitor caseloads and ensure regulatory requirements are met.
• Oversee assessments, individual plans, documentation, and timelines.
• Develop onboarding, orientation, training, and competency programs.
• Conduct audits to identify risks and compliance gaps.
• Travel to SCFF programs across Pennsylvania as needed.

Skills

Leadership

Regulatory guidance

Coaching

Auditing

Documentation

Compliance

Training

Communication

Travel

Education

Bachelor's degree

Master's degree

Job description

Supportive Concepts for Families, Inc. in Pennsylvania seeks a Director, Program Specialist Services – PA IDD to provide direct supervision, regulatory guidance, and professional development for Program Specialists supporting IDD residential programs.

This leadership role focuses on program quality, compliance with 55 Pa. Code Chapters 6100 and 6400, and the development of onboarding and competency programs, with travel across PA as needed.