Head of Procurement & Vendor Strategy

PlanSource; United States; On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Health coverage

HSA

Dental & Vision

401(k) plan

Parental leave

Flexible PTO

Wellbeing support

Recognition programs

Job summary

PlanSource, a leading cloud-based benefits administration platform, seeks a Director, Procurement & Vendor Management to own procurement strategy, governance, and third-party risk across the organization. You will partner with Finance, Legal, IT, Product, People and executives to negotiate complex agreements and drive cost efficiency.

Responsibilities include setting enterprise-wide policies, overseeing end-to-end procurement, managing vendor performance and risk, and leading a high-performing

Qualifications

• Bachelor’s degree in Finance, Business, Supply Chain, or related field; advanced degree a plus.
• 8–12+ years of experience in procurement, vendor management, or sourcing roles.
• Proven leadership experience managing teams and complex vendor portfolios.
• Experience in SaaS, technology, HR services, or BPO environments strongly preferred.

Responsibilities

• Define and lead the company’s procurement and vendor management strategy, aligned with financial goals, risk tolerance, and operational needs.
• Establish enterprise-wide procurement policies, governance frameworks, and approval standards.
• Oversee end to end procurement lifecycle across all spend categories, including sourcing strategy, RFPs, contract negotiation, onboarding, renewals, and offboarding.
• Serve as executive point of accountability for third party spend, vendor risk, and compliance.
• Own strategic vendor relationships and executive level escalations.
• Oversee vendor performance management, including SLAs, KPIs, service reviews, and corrective action plans.
• Lead quarterly and annual business reviews with critical vendors.
• Ensure strong vendor controls, risk assessments, and governance practices in partnership with Legal, Security, and Finance.
• Oversee dispute resolution, service failures, and remediation efforts.
• Partner with Finance to support budgeting, forecasting, and long range planning related to vendor spend.
• Identify and deliver cost saving opportunities, efficiency gains, and contract optimizations across the vendor portfolio.
• Provide executive level reporting on spend, savings, vendor performance, and risk exposure.
• Ensure procurement practices support scalability, margin improvement, and financial discipline.
• Lead, mentor, and develop a high performing procurement and vendor management team.
• Set clear priorities, performance expectations, and development plans for direct reports.
• Work cross functionally with Product, IT, People, and Operations leaders to align procurement activity with business strategy and delivery timelines.
• Provide expert guidance to internal stakeholders to ensure procurement processes are efficient, compliant, and value driven.
• Evaluate and continuously improve procurement workflows, tools, and systems to enhance efficiency and transparency.
• Standardize documentation, playbooks, and operating procedures across procurement and vendor management.
• Ensure processes scale effectively with organizational growth, complexity, and regulatory requirements.
• Support business continuity planning related to critical vendors and outsourced services.
• Procurement strategy drives measurable cost savings, risk reduction, and operational efficiency.
• Vendor performance meets or exceeds contractual and business expectations.
• Enterprise spend is well governed, transparent, and aligned with financial plans.
• Vendor related risk, audit findings, and compliance issues are minimal and well managed.
• Procurement and vendor management capabilities scale effectively with company growth.

Skills

Leadership

Vendor management

Procurement strategy

Contract negotiation

Performance management

Education

Bachelor's degree in Finance, Business, or related field

Tools

Procurement software

Contract management software

Job description

PlanSource, a leading cloud-based benefits administration platform, seeks a Director, Procurement & Vendor Management to own procurement strategy, governance, and third-party risk across the organization. You will partner with Finance, Legal, IT, Product, People and executives to negotiate complex agreements and drive cost efficiency.

Responsibilities include setting enterprise-wide policies, overseeing end-to-end procurement, managing vendor performance and risk, and leading a high-performing