Head of PMO & Program Operations

Nuaxis-Innovations; Washington (District of Columbia); On-site; USD 130,000 - 170,000; Full time

Job summary

NuAxis seeks a Director of Program Operations to lead the PMO and coordinate cross-functional execution across the company. You will oversee operational governance, staffing, contract setup, and readiness activities to ensure successful program startups and sustained performance.

You will manage executive reporting, develop dashboards, and drive continuous improvement across Delivery, Contracts, Finance, HR, Recruiting, IT, and Administration.

Qualifications

• 8+ years of operations, PMO, program management, or business management experience.
• 3+ years leading teams and cross-functional initiatives.
• Strong organizational, communication, and leadership skills.
• Experience in federal contracting environments preferred.

Responsibilities

• Lead the company's PMO and operational governance processes.
• Coordinate monthly Program Management Reviews (PMRs).
• Coordinate activities across business functions to support company objectives.
• Manage executive reporting, dashboards, action tracking, and operational reviews.
• Identify and resolve operational risks, issues, and dependencies.
• Lead the transition of new contract awards and major program expansions.
• Coordinate staffing, onboarding, contract setup, financial setup, and operational readiness activities.
• Maintain transition plans, schedules, and readiness reviews.
• Drive accountability for transition milestones and successful program startup.
• Monitor staffing needs, vacancies, recruiting priorities, and onboarding progress.
• Support workforce planning and resource management initiatives.
• Escalate risks impacting program execution or revenue recognition.
• Oversee corporate IT support, administrative services, licensing, equipment, and office operations.
• Support employee onboarding, system access, and internal operational processes.
• Coordinate corporate events, communications, and administrative activities.
• Supervise PMO, operations, administrative, and support personnel.
• Develop team members and establish performance expectations.
• Foster a culture of accountability, collaboration, and operational excellence.

Skills

PMO leadership

Operations management

Cross-functional collaboration

Executive reporting

Leadership

Education

Bachelor's degree

Job description

NuAxis seeks a Director of Program Operations to lead the PMO and coordinate cross-functional execution across the company. You will oversee operational governance, staffing, contract setup, and readiness activities to ensure successful program startups and sustained performance.

You will manage executive reporting, develop dashboards, and drive continuous improvement across Delivery, Contracts, Finance, HR, Recruiting, IT, and Administration.