Head of Personal Lines Underwriting & Growth

Arbour Specialty; New York, Northern (NY, KY); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Arbour Specialty is seeking a Practice Group Leader to guide the Personal Lines division for the Southeast US market. The role reports to the President and focuses on strategic direction, operational performance, and scalable growth.

The leader will oversee Underwriters and Associate Underwriters, strengthen carrier relationships, ensure compliance, and foster a high-performing, client-centric culture. A deep Personal Lines background and strong leadership are essential.

Qualifications

• Bachelor's degree or equivalent preferred.
• Property & Casualty and Surplus Lines licenses are required; professional designations such as CIC or CPCU are preferred.
• Minimum 15+ years' experience in Personal Lines insurance.
• Minimum 10+ years of leadership experience in a brokerage or carrier environment.
• Demonstrated experience running a Personal Lines practice group.
• Proven track record in managing profit and loss statements.
• Excellent written and verbal communication, negotiation skills, and executive presence.

Responsibilities

• Set vision, direction, and strategic priorities for the Personal Lines Group.
• Develop and execute growth strategies for the Personal Lines Insurance Vertical.
• Monitor industry trends and market conditions to adapt strategies accordingly.
• Align operational goals with broader business objectives and ensure client experience quality.
• Develop and implement operational strategies to support growth and profitability.

Skills

Leadership

Executive presence

Communication

Problem solving

Analytical thinking

Education

Bachelor's degree or equivalent

Job description

Arbour Specialty is seeking a Practice Group Leader to guide the Personal Lines division for the Southeast US market. The role reports to the President and focuses on strategic direction, operational performance, and scalable growth.

The leader will oversee Underwriters and Associate Underwriters, strengthen carrier relationships, ensure compliance, and foster a high-performing, client-centric culture. A deep Personal Lines background and strong leadership are essential.