Head of Personal Insurance Carrier Relations

Next Frontier Capital

Boston (MA)

On-site

USD 150,000 - 185,000

Full time

14 days+

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Benefits offered by this job

Competitive total rewards

Health and retirement benefits

Job summary

Chase seeks a Vice President of Personal Insurance Carrier Relations in Business Banking Insurance to lead the strategy for our personal lines carrier panel and optimize revenue sharing with carriers. You will define panel coverage by product, geography, and underwriting appetite, while building executive relationships and negotiating terms.

The role requires a seasoned personal lines P&C professional with a track record of carrier engagement, onboarding playbooks, and governance.

Qualifications

Minimum 5 years of personal lines P&C agency experience.
Proven track record building and managing carrier relationships, including executive-level negotiation and commercial structuring.
Strong understanding of personal lines products (auto, homeowners, renters, umbrella) and carrier operating models, including underwriting appetite, pricing dynamics, and distribution economics.
Familiarity with carrier connectivity models and operational integration concepts (data exchange, quoting/binding workflows).
Excellent organizational, written, and verbal communication skills.
Proven ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Own the end-to-end strategy for our personal lines carrier panel, including defining panel coverage needs by product, geography, customer segment, underwriting appetite, and recommending which carriers to add, expand, or retire.
Lead initial carrier engagement through partnership launch, including executive relationship development, pitch positioning, and negotiation of commercial and operational terms.
Develop a repeatable carrier onboarding playbook covering implementation milestones, training, technology/data exchange requirements, and launch governance.
Establish a carrier performance governance cadence (monthly/quarterly) with shared scorecards and executive business reviews, focusing on placement performance, conversion, customer experience, retention, and operational service levels.
Own the design, negotiation, and continuous improvement of revenue structures paid to us by carriers, including base commissions and other compensation.
Inform overall placement strategy for personal lines insurance across our agency.
In this early stage of our agency, provide thought leadership and agility across our agency formation activities - including involvement in ad hoc initiatives.
Travel is expected ~20% to carrier partner sites, industry events, and internal leadership meetings, with peaks during carrier onboarding and major negotiations.