Head of People Operations & HR Strategy

The Antwi Group; Mount Pocono (PA); Hybrid; USD 80,000 - 105,000; Full time

Job summary

The Antwi Group seeks an experienced Human Resources Department Manager to lead and develop our HR department, driving workforce planning, policy development, and people initiatives.

You will oversee recruitment, onboarding, employee administration, performance management, compliance, and HR reporting while partnering with senior leadership to align HR programs with business goals.

Qualifications

• Bachelor’s degree in HR or related field
• Significant experience in human resources or people operations
• HR management or supervisory experience preferred
• Experience with recruitment, onboarding, employee administration, and HR policies
• Strong written and verbal communication skills and leadership abilities
• Ability to handle confidential information appropriately
• Ability to manage multiple priorities and deadlines

Responsibilities

• Lead and manage the HR Department
• Develop and maintain HR policies, procedures, processes, and departmental standards
• Supervise HR Specialists, Recruiters, Coordinators, Assistants, and other personnel
• Recruit, train, mentor, and develop HR team members as the department grows
• Coordinate recruitment and hiring activities across The Antwi Group
• Oversee job postings, applicant screening, interviews, candidate communications, and hiring processes
• Develop and maintain consistent employee onboarding and orientation procedures
• Coordinate employment documentation and employee records
• Maintain confidentiality and security of personnel information
• Support department managers with employee-management and workplace matters
• Establish processes for employee performance reviews and professional development
• Assist with employee training and organizational-development initiatives
• Coordinate employee departures and offboarding procedures
• Help maintain accurate job descriptions and organizational structures
• Monitor attendance, leave and employment-related records
• Support a professional, respectful, and productive workplace
• Help establish procedures for addressing employee questions and workplace issues
• Coordinate with leadership on staffing and workforce planning
• Maintain awareness of employment requirements and HR best practices
• Work with legal, payroll, benefits, or outside professionals when needed
• Prepare HR reports and workforce information for senior management
• Assist with departmental budgets, systems and resources
• Maintain documentation of HR activities and decisions

Skills

HR leadership

Recruitment

Onboarding

Employee relations

Policy development

Communication

Education

Bachelor's degree in HR or related field

Tools

HRIS

ATS

Job description

The Antwi Group is seeking an experienced, organized, and people-focused Human Resources Department Manager to lead and develop our Human Resources Department.

The Human Resources Department Manager will be responsible for overseeing the organization’s human resources operations, including recruitment, onboarding, employee administration, workplace policies, employee development, performance-management processes, and HR compliance.

As The Antwi Group continues to develop its departments and workforce, this individual will play an important role in establishing professional HR systems and practices that support both employees and company leadership.

This is a leadership position requiring strong judgment, confidentiality, organization, communication, and a practical understanding of human resources management.

Key Responsibilities

• Lead and manage the Human Resources Department.
• Develop and maintain HR policies, procedures, processes, and departmental standards.
• Supervise HR Specialists, Recruiters, Coordinators, Assistants, and other assigned personnel.
• Recruit, train, mentor, and develop HR team members as the department grows.
• Coordinate recruitment and hiring activities across The Antwi Group.
• Work with department managers to identify staffing requirements and develop appropriate job requirements.
• Oversee job postings, applicant screening, interviews, candidate communications, and hiring processes.
• Develop and maintain consistent employee onboarding and orientation procedures.
• Coordinate employment documentation and employee records.
• Maintain appropriate confidentiality and security of personnel information.
• Support department managers with employee-management and workplace matters.
• Establish processes for employee performance reviews and professional development.
• Assist with employee training and organizational-development initiatives.
• Coordinate employee departures and offboarding procedures.
• Help maintain accurate job descriptions and organizational structures.
• Monitor attendance, leave, and other employment-related records as assigned.
• Support the development of a professional, respectful, and productive workplace.
• Help establish procedures for addressing employee questions, concerns, and workplace issues.
• Coordinate with company leadership regarding staffing, workforce planning, and organizational needs.
• Maintain awareness of applicable employment requirements and HR best practices.
• Work with qualified legal, payroll, benefits, or other professional advisers when specialized expertise is required.
• Prepare HR reports and workforce information for senior management.
• Help establish departmental budgets, systems, and resources.
• Maintain appropriate documentation of HR activities and decisions.

Recruitment & Workforce Development

The Human Resources Department Manager will oversee recruitment across The Antwi Group and work with department leadership to identify and attract qualified candidates.

Responsibilities may include:

• Workforce planning
• Job-description development
• Job postings
• Applicant screening
• Interview coordination
• Candidate evaluation
• Employment offers
• New-hire onboarding
• Orientation
• Employee development
• Internal advancement
• Succession planning

The Manager should help ensure that hiring decisions are based on legitimate job requirements, qualifications, experience, and organizational needs.

Employee Relations

The Human Resources Department Manager will help establish professional processes for employee communication and workplace concerns.

Responsibilities may include supporting:

• Employee questions and concerns
• Workplace communication
• Performance discussions
• Manager/employee communication
• Workplace conflict resolution
• Employee development
• Corrective-action processes
• Internal policies and procedures
• Employee recognition
• Workplace culture

Sensitive employee matters must be handled professionally, consistently, and confidentially.

Policies & Compliance

The Human Resources Department Manager will help develop and maintain employment policies and HR procedures appropriate for The Antwi Group’s operations.

The Manager will be expected to maintain awareness of applicable employment requirements and recognize when specialized legal or professional advice is necessary.

Responsibilities may include maintaining:

• Employee policies
• Personnel documentation
• Hiring procedures
• Onboarding and offboarding procedures
• Workplace conduct standards
• Attendance and leave procedures
• Performance-management processes
• Equal employment opportunity practices
• Required employment documentation
• Record-retention procedures

Cross-Department Collaboration

Human Resources will work with all departments within The Antwi Group.

The Human Resources Department Manager will communicate regularly with department managers regarding recruitment, staffing, employee development, organizational structure, workplace matters, and workforce planning.

HR will also coordinate with senior management and appropriate outside professionals when employment, payroll, benefits, insurance, or legal matters require specialized support.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Management, Organizational Development, or a related field preferred.
• Significant professional experience in human resources or people operations.
• Previous HR management, supervisory, or team-leadership experience strongly preferred.
• Experience with recruitment, onboarding, employee administration, and HR policies.
• Strong understanding of professional HR practices.
• Excellent written and verbal communication skills.
• Strong leadership and interpersonal abilities.
• Excellent organizational and documentation skills.
• Ability to handle confidential and sensitive information appropriately.
• Strong judgment, professionalism, and attention to detail.
• Ability to manage multiple priorities and deadlines.
• Ability to communicate effectively with employees, managers, and senior leadership.

Preferred Skills

Experience in one or more of the following areas is highly desirable:

• Human resources management
• Recruitment
• Talent acquisition
• Employee onboarding
• Employee relations
• Performance management
• HR policies and procedures
• Workforce planning
• Training and development
• HR information systems
• Applicant tracking systems
• Personnel records management
• Organizational development
• HR reporting
• Team leadership

Professional HR certifications are a plus but are not necessarily required.

Leadership Expectations

The Human Resources Department Manager will be expected to take ownership of the Human Resources Department and establish professional HR practices as The Antwi Group continues to grow.

The successful candidate should be capable of building an effective HR team, establishing processes, maintaining confidentiality, advising management appropriately, developing employees, and maintaining accountability within the department.

The Manager should combine employee support with sound business judgment and consistent application of company policies.

Confidentiality

Because Human Resources personnel may have access to sensitive employee and company information, the Human Resources Department Manager must maintain a high level of confidentiality, professionalism, discretion, and ethical judgment.

Location

Poconos, Pennsylvania

The position may involve office-based work, employee and candidate meetings, interviews, training, company events, and project-specific scheduling. Availability requirements may vary depending on recruitment activities, employee matters, and business needs.

Employment Type

Full Time

Department

Human Resources

Reports To

Senior Management / Executive Leadership

About The Antwi Group

The Antwi Group is a growing organization operating across creative, entertainment, media, and related business sectors. Our teams bring together creative talent, technical expertise, management, and business development to build projects and opportunities designed for long-term growth.

Application

Interested candidates should submit an application outlining their relevant education, professional HR experience, management experience, recruitment experience, employee-relations experience, and leadership qualifications.

Applicants may also be asked to provide a résumé/CV, professional references, relevant certifications, or other documentation demonstrating their human resources and leadership experience.

The Antwi Group is an equal opportunity employer. We consider qualified applicants without regard to characteristics protected by applicable law.