Head of Organic Social & AI-Driven Growth

FICO; Northern (KY); Hybrid; USD 116,000 - 182,000; Full time

Benefits offered by this job

Competitive compensation

Work-life balance

Employee resource groups

Social events

Job summary

FICO in the United States is seeking a Director of Organic Social Media for the Software division to lead a measurable, growth-focused program. You will own planning across LinkedIn, X, YouTube, and other platforms, collaborating with marketing, product, and executive teams to turn social engagement into pipeline.

The role demands 10+ years of enterprise social experience, strong analytics, and a demonstrated ability to scale executive presence online.

Qualifications

• 10+ years of proven experience managing social media programs for complex, global organizations, ideally in software or fintech
• Track record of follower growth, engagement, and executive thought leadership
• Strong analytics, reporting, and use of social listening tools like Brandwatch
• Hands-on copywriting, calendar building and campaign execution

Responsibilities

• Own social channel planning, governance, and a centralized content calendar across LinkedIn, X, YouTube, Instagram, TikTok, and emerging platforms
• Build integrated strategies around platform use cases, product launches, sponsorships, events, regional campaigns and thought leadership into repeatable content engines
• Connect storytelling directly to business growth using ABM principles
• Champion AI as a core capability: use Brandwatch and AI tools to sharpen audience insight and scale output
• Build and manage social programs for internal C-suite and senior leaders, expanding developer community presence
• Drive measurable growth in followers, engagement, and reach within the target audience

Job description

FICO in the United States is seeking a Director of Organic Social Media for the Software division to lead a measurable, growth-focused program. You will own planning across LinkedIn, X, YouTube, and other platforms, collaborating with marketing, product, and executive teams to turn social engagement into pipeline.

The role demands 10+ years of enterprise social experience, strong analytics, and a demonstrated ability to scale executive presence online.