Head of Operations - Multifamily Growth & Strategy

Cortland; Denver (CO); On-site; USD 200,000 - 225,000; Full time

Job summary

Cortland in Denver, CO is seeking a Managing Director of Operations to drive operational excellence across a multimillion-dollar multifamily portfolio. You will apply data-driven thinking, ownership mindset, and strong leadership to elevate portfolio performance and strategic growth.

As a senior leader, you will recruit, coach, and retain top talent, set clear standards, partner with Investments on budgeting and pro forma development, and lead cross-functional teams to convert opportunities into

Qualifications

• 10+ years of experience leading multifamily real estate operations across multi-million-dollar portfolios.
• Bachelor’s degree in business, real estate, or related field is required.
• Demonstrated success with innovative, large team leadership and driving results.
• Anticipated travel up to 60% within designated market.

Responsibilities

• Develop and Lead High-Performing Teams: Recruit, develop, and retain top talent; drive a high-performance culture across markets.
• Innovative & Adaptive Problem Solving: Identify gaps, design solutions, test and scale initiatives, lead through ambiguity.
• Data-Driven Strategic Thinking: Analyze portfolio performance to inform strategy, underwriting, and decision-making; pursue growth targets.
• Dynamic Leadership: Set regional tone, inspire confidence, present ideas to executive stakeholders.
• Accountability & Ownership: Drive ownership of outcomes; maintain a high bar for performance.
• Applied Financial Acumen: Oversee budgeting, financial planning, and pro forma development with Investments team.
• Trusted & Impactful Communication: Communicate transparently across all levels; build trust with DOs and executives.
• Cross-Functional Collaboration: Partner across Investments, Marketing, Facilities, Training, Construction, Operations.
• Organizational Stewardship: Monitor regional health and champion culture, capability, and alignment.
• Support Acquisitions & Underwriting: Provide operational due diligence and underwriting input.

Skills

Leadership

People management

Strategic thinking

Data-driven decisions

Communication

Travel readiness

Education

Bachelor's degree

Job description

Cortland in Denver, CO is seeking a Managing Director of Operations to drive operational excellence across a multimillion-dollar multifamily portfolio. You will apply data-driven thinking, ownership mindset, and strong leadership to elevate portfolio performance and strategic growth.

As a senior leader, you will recruit, coach, and retain top talent, set clear standards, partner with Investments on budgeting and pro forma development, and lead cross-functional teams to convert opportunities into