Head of Operations & Mission Support

The Salvation Army USA Central Territory; Springfield (IL); On-site; USD 61,000 - 75,000; Full time

Job summary

The Salvation Army North and Central Illinois Division is seeking an Operations Director in Springfield, IL. This executive role provides leadership across business, financial, HR, property, and IT functions to support mission delivery and organizational sustainability.

Responsibilities include budget development, payroll administration, policy implementation, and supervision of key administrative staff. Strong emphasis on compliance, fundraising support, and cross-department collaboration.

Qualifications

• Three years of leadership experience in not-for-profit and business operations preferred.

Responsibilities

• Provide leadership and operational oversight for business, financial, human resources, property management and IT functions.
• Coordinate budget development, monitoring, and reporting, and supervise staff.
• Oversee payroll, employee relations, contracts, and policy implementation.

Skills

Leadership

Budgets

Communications

Confidentiality

Diversity & Inclusion

Policy development

MS Office

Education

Bachelor's degree in human services, business management or related degree

Tools

Microsoft Office 365

Job description

The Salvation Army North and Central Illinois Division is seeking an Operations Director in Springfield, IL. This executive role provides leadership across business, financial, HR, property, and IT functions to support mission delivery and organizational sustainability.

Responsibilities include budget development, payroll administration, policy implementation, and supervision of key administrative staff. Strong emphasis on compliance, fundraising support, and cross-department collaboration.