Head of Operations - ERP-Driven S&OP & Supply Chain

Wave Central; Ashburn (VA); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

15 days PTO

9 Federal holidays

Health plan

401k with matching

Employee Assistance Program

Job summary

Wave Central is seeking a hands-on Director of Operations to lead manufacturing, quality, service and supply chain across U.S. and UK sites, unifying teams and aligning to customer commitments.

You will drive transition from Excel-heavy methods to an ERP-led operation and implement scalable planning, data discipline and process improvements. The role focuses on end-to-end operational excellence across planning, inventory, purchasing, manufacturing, and shipping, with a strong emphasis on S&OP

Qualifications

• Engineering, operations, manufacturing, or supply chain background through degree or equivalent practical experience.
• Hands-on manufacturing experience across customized job-shop and medium-volume environments.
• Proven experience with planning, inventory, supply chain, quality, service, and multi-site operations.
• Strong ERP experience, including moving teams from spreadsheets to structured, system-driven workflows; Microsoft Dynamics preferred.
• Demonstrated ability to build scalable processes and lead effectively in a fast-moving environment.

Responsibilities

• Own end-to-end operations across the U.S. and UK sites, including planning, inventory, purchasing, manufacturing, quality, service, and shipping.
• Build and run disciplined 6–12 month Sales & Operations Planning (S&OP) processes aligned to demand, capacity, materials, and customer commitments.
• Lead the transition from spreadsheet-driven operations to a scalable, ERP-driven operating model with strong data discipline and accountability.
• Develop scalable operating procedures and tight communication loops across planning, purchasing, manufacturing, quality, service, and shipping.
• Improve delivery, quality, service, supply chain performance, and resource utilization while remaining hands-on in day-to-day execution.

Skills

ERP experience

Manufacturing operations

Planning & S&OP

Multi-site leadership

Data-driven

Strong communication

Education

Engineering degree or equivalent

Tools

Microsoft Dynamics

Job description

Wave Central is seeking a hands-on Director of Operations to lead manufacturing, quality, service and supply chain across U.S. and UK sites, unifying teams and aligning to customer commitments.

You will drive transition from Excel-heavy methods to an ERP-led operation and implement scalable planning, data discipline and process improvements. The role focuses on end-to-end operational excellence across planning, inventory, purchasing, manufacturing, and shipping, with a strong emphasis on S&OP