Head of Operations — Community Associations

Associa; Longwood (FL); Vor Ort; USD 95.000 - 130.000; Vollzeit

Zusammenfassung

Associa in Longwood, FL is seeking an experienced Senior Community Association Manager to serve as Director of Operations for our busy property management branch. You will oversee daily operations, guide a team of managers, and ensure outstanding service delivery to clients while driving branch growth.

The role requires a strong track record in leadership, strategic planning, budgeting, and relationship management.

Qualifikationen

• Minimum 8 years of experience as a Community Association Manager with leadership experience.
• Active Florida LCAM license is required.
• Strong leadership, organizational, and management skills with a track record of driving results.
• Excellent interpersonal and communication skills with clients, staff, and stakeholders.
• In-depth knowledge of community association management principles, financial management, and governing documents.
• Proven business acumen and ability to develop and execute strategic plans.
• Experience in budgeting, financial analysis, and delivering financial results.
• Proficiency in property management software, Microsoft Office Suite, and relevant industry tools.
• Bachelor's degree in business administration, real estate, or a related field is preferred.

Aufgaben

• Lead and manage a team of Community Association Managers, providing guidance, support, and professional development opportunities.
• Oversee the day-to-day operations of the property management branch, ensuring efficient workflows and hi-quality service delivery.
• Develop and execute strategic plans to drive business growth and achieve branch objectives.
• Foster a positive and collaborative work environment, promoting teamwork, open communication, and continuous improvement.
• Build and maintain strong client relationships, serving as a trusted adviser and ensuring client satisfaction.
• Monitor financial performance, budgets, and operational metrics to meet or exceed branch targets.
• Stay updated on industry trends, regulations, and best practices to ensure compliance and provide innovative solutions.
• Identify business development opportunities and participate in marketing efforts to expand the branch's client base.
• Provide regular reports and updates to senior management on branch performance, challenges, and opportunities.

Kenntnisse

Leadership

Organizational skills

Management

Interpersonal communication

Financial management

Budgeting

Financial analysis

Client relationships

Communication

Property management software

Microsoft Office Suite

Ausbildung

Bachelor's degree in business administration/real estate or related field

Tools

Property management software

Microsoft Office Suite

Jobbeschreibung

Associa in Longwood, FL is seeking an experienced Senior Community Association Manager to serve as Director of Operations for our busy property management branch. You will oversee daily operations, guide a team of managers, and ensure outstanding service delivery to clients while driving branch growth.

The role requires a strong track record in leadership, strategic planning, budgeting, and relationship management.