Head of Operational Transformation & Strategy

TriplePoint; Grand Prairie (TX); Híbrido; USD 150.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Descripción de la vacante

TriplePoint is seeking a Director of Business Operations & Transformation to turn strategy into execution across Operations, IT, HR, Finance, and operating companies. You will lead operating model design, process improvement, technology enablement, and performance management to drive growth and scalable capabilities.

You’ll partner with senior leaders to set priorities, standardize practices, and measure impact with KPIs and dashboards. Travel up to 40% is expected as part of this national role.

Formación

• Bachelor’s degree in Business, Operations, Engineering, Finance, or a related field, or an equivalent combination of education and relevant experience.
• 10+ years of progressive experience in business operations, operational excellence, business transformation, continuous improvement, or a related discipline.
• 5+ years leading teams, major transformation initiatives, or complex cross-functional programs.
• Experience developing and executing operational strategies within complex, multi-site, multi-business, or decentralized organizations.
• A track record of leading large-scale transformation, process improvement, technology implementation, or organizational change.
• Strong knowledge of operational excellence and continuous improvement practices, including process mapping, workflow optimization, root cause analysis, and performance management.
• The ability to influence senior and executive leaders, build alignment, and move initiatives forward across multiple functions and businesses.
• Strong analytical and financial acumen with the ability to turn data into clear business insights and recommendations.
• Experience developing KPIs, dashboards, and performance frameworks that measure business outcomes.
• Experience working with ERP, CRM, Field Service Management, business intelligence, or related enterprise platforms.

Responsabilidades

• Develop and lead business operations and transformation strategies aligned with TriplePoint’s growth priorities.
• Partner with executive and senior leaders to identify opportunities, establish priorities, and translate business objectives into actionable plans.
• Evaluate operating models, workflows, processes, and organizational capabilities to identify opportunities for greater efficiency, scalability, and performance.
• Build and advance operational excellence frameworks, standards, and best practices across multiple businesses.
• Lead complex transformation initiatives involving process redesign, technology, automation, organizational change, and continuous improvement.
• Identify opportunities to create consistency across the portfolio while recognizing the unique operational needs of individual businesses.
• Partner with IT and business leaders to evaluate and implement technology that improves workflows, productivity, data visibility, and decision-making.
• Establish governance, prioritization, and accountability for major transformation and operational improvement initiatives.
• Develop KPIs, dashboards, and performance management frameworks that give leaders meaningful visibility into business performance.
• Use operational and financial data to identify performance gaps, evaluate opportunities, and recommend solutions.
• Lead change management efforts that drive adoption and ensure new processes, systems, and operating practices stick.
• Build organizational capability through coaching, training, tools, and resources that strengthen operational discipline and continuous improvement.
• Lead complex, cross-functional initiatives with clear scope, ownership, resources, risk management, and executive visibility.
• Facilitate leadership discussions that align stakeholders, remove barriers, and accelerate decisions.
• Build strong partnerships across operating companies and functions, creating an environment of collaboration and shared best practices.
• Communicate transformation progress, business results, risks, and opportunities clearly to executive leadership.

Conocimientos

Strategic leadership

Executive influence

Analytical skills

Financial acumen

KPIs & dashboards

Educación

Bachelor’s degree in Business/Related Field

Herramientas

ERP

CRM

BI tools

Descripción del empleo

TriplePoint is seeking a Director of Business Operations & Transformation to turn strategy into execution across Operations, IT, HR, Finance, and operating companies. You will lead operating model design, process improvement, technology enablement, and performance management to drive growth and scalable capabilities.

You’ll partner with senior leaders to set priorities, standardize practices, and measure impact with KPIs and dashboards. Travel up to 40% is expected as part of this national role.