Head of Office Services & Events

TRANZACT; United States; On-site; USD 65,000 - 100,000; Full time

Job summary

TRANZACT is seeking an Office Services & Events Manager to own office operations, facilities strategy, and employee engagement across multiple locations. You will manage budgets, vendor relationships, and lead a team of Office Services Administrators who ensure day‑to‑day site operations with consistency and excellence.

You will collaborate with Recruiting, HR, and cross‑functional teams to plan events, develop engagement programs, and align activities with company culture and strategic

Responsibilities

• Own the office services budget for assigned locations, approving invoices and expenses processed by Administrators.
• Manage vendor relationships and negotiating service contracts (cleaning, catering, maintenance); serve as escalation point for issues beyond Administrator scope.
• Set space‑planning strategy and workplace safety/ADA compliance standards; audit and coach Administrators on execution.
• Identify and implement office services process improvements and standards to drive consistency across locations.
• Serve as the primary liaison with building management on strategic/lease‑level matters.
• Oversee equipment/supply strategy, including partnership with IT on shipping and warehouse management for sales centers.
• Working with Director to plan the annual and AEP event calendar and strategy for assigned locations; delegate on‑site execution to Administrators.
• Select event vendors, negotiate contracts, and own event budgets and post‑event ROI/feedback analysis.
• Partner with leadership, HR, and cross‑functional teams to align events and engagement programming with company culture and strategic priorities.
• Develop creative concepts and themes for engagement initiatives that build team connection and company pride.
• Draft weekly calendars, newsletters, and employee communications for Administrator distribution.
• Partner with HR on wellness programs, recognition events, and community engagement initiatives.
• Partner with Recruiting leadership on hiring event strategy, pre‑licensing exam venue planning, and out‑of‑state recruiting support.
• Represent Office Services on cross‑functional and site‑leadership initiatives.
• Manage, train, and develop Office Services Administrators at assigned locations.
• Set workload priorities for Administrators and conduct regular check‑ins and performance feedback.
• Track and report office services KPIs, budgets, and site‑level metrics to leadership.

Job description

TRANZACT is seeking an Office Services & Events Manager to own office operations, facilities strategy, and employee engagement across multiple locations. You will manage budgets, vendor relationships, and lead a team of Office Services Administrators who ensure day‑to‑day site operations with consistency and excellence.

You will collaborate with Recruiting, HR, and cross‑functional teams to plan events, develop engagement programs, and align activities with company culture and strategic