Head of Office Operations & AV Readiness

artificial intelligence and robotics laboratory (itu air lab); Arlington (VA); On-site; USD 80,000 - 105,000; Full time

Job summary

Air, headquartered in Arlington, VA, is seeking an Arlington Operations Manager to own day-to-day operations, reliability, and employee experience at our Arlington office. You’ll collaborate with Operations, IT, and vendors to ensure a professional, functional workspace and proactive problem solving.

The role requires hands-on ownership, attention to detail, and the ability to balance daily execution with proactive planning in a fast-moving environment.

Qualifications

• 3–7+ years in workplace operations or facilities/office management.
• Experience managing vendors, contractors, or office moves.
• Ability to lead and mentor junior team members.
• Excellent cross-functional communication.

Responsibilities

• Own day-to-day Arlington office operations and workplace readiness, identifying and resolving issues across facilities and employee experience.
• Manage the Arlington Operations Specialist with direction and priority setting for strong execution.
• Oversee facilities operations including maintenance, cleaning, access, furniture, and workspace changes.
• Lead on-site AV and workplace technology readiness, coordinating with IT and vendors.
• Coordinate workplace vendors and services to ensure quality and timely execution.
• Maintain workplace standards and onboarding/offboarding readiness.
• Plan Arlington office projects and readiness for leadership/customer visits.
• Identify process improvements to boost reliability, experience, and scalability.

Skills

Office operations

Facilities management

Vendor management

People management

Cross-functional communication

Hands-on ownership

Detail-oriented

Education

Bachelor’s degree or equivalent in operations

Tools

AV systems

Conferencing tools

Networking basics

Job description

Air, headquartered in Arlington, VA, is seeking an Arlington Operations Manager to own day-to-day operations, reliability, and employee experience at our Arlington office. You’ll collaborate with Operations, IT, and vendors to ensure a professional, functional workspace and proactive problem solving.

The role requires hands-on ownership, attention to detail, and the ability to balance daily execution with proactive planning in a fast-moving environment.