Head of Multi-Trade Exterior Facility Operations

JK Consultants; Cincinnati (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

JK Consultants is seeking a Director of Operations to lead service delivery performance for a multi-trade commercial facility maintenance platform. This role encompasses P&L ownership, vendor management, and ensuring consistent service across multi-property portfolios.

The ideal candidate is an experienced operations leader with a strong background in managing exterior facility maintenance programs. This position offers the authority to build operational systems and directly influence EBITDA performance in a growing service network.

Qualifications

• Experience in managing exterior facility maintenance programs for commercial and retail portfolios.
• Demonstrated ability in P&L ownership and process discipline.
• Competence in building vendor governance systems.

Responsibilities

• Own revenue, gross margin, and EBITDA across all service lines.
• Build and manage a multi-trade vendor network.
• Ensure consistent service delivery across portfolios.
• Institutionalize cost tracking and service efficiency standards.
• Drive client satisfaction and contract retention.
• Recruit and develop field managers and vendor partners.

Skills

Multi-trade operations leadership

Vendor governance

P&L management

Client retention

Process discipline

Job description

JK Consultants is seeking a Director of Operations to lead service delivery performance for a multi-trade commercial facility maintenance platform. This role encompasses P&L ownership, vendor management, and ensuring consistent service across multi-property portfolios.

The ideal candidate is an experienced operations leader with a strong background in managing exterior facility maintenance programs. This position offers the authority to build operational systems and directly influence EBITDA performance in a growing service network.