Head of Member Programs & Patient Engagement

Verily Life Sciences LLC; Boston, Northern (MA, KY); Hybrid; USD 205,000 - 308,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Verily Health seeks a senior leader to own and scale Patient & Member Programs, overseeing scoping, planning, and operations for a growing roster of customers. You will partner with Marketing, Product, and Legal to deliver patient education, study engagement, and benefits programs with a patient-centered approach that delivers real value to Verily Me members.

The role requires building teams, evangelizing program benefits, and aligning roadmaps to improve member satisfaction across our customer

Qualifications

• 8+ years leading B2B services and solutions.
• Experience building at-scale member programs driving enrollment and engagement.
• Leadership of cross-functional teams including marketing and product.

Responsibilities

• Subject matter expert for member services designed to deliver value to Verily Me patients.
• Act as solutions owner for Member Services in client meetings and reviews.
• Lead delivery of Member Services with a small team focused on prospective engagement and program delivery.

Skills

Senior leadership

B2B marketing

Customer delivery

Job description

Verily Health seeks a senior leader to own and scale Patient & Member Programs, overseeing scoping, planning, and operations for a growing roster of customers. You will partner with Marketing, Product, and Legal to deliver patient education, study engagement, and benefits programs with a patient-centered approach that delivers real value to Verily Me members.

The role requires building teams, evangelizing program benefits, and aligning roadmaps to improve member satisfaction across our customer