Head of Luxury Sales Capability & Training

Cruise Yacht OpCo Ltd (Miami Branch); Fort Lauderdale (FL); Hybrid; USD 120,000 - 160,000; Full time

Job summary

The Ritz-Carlton Yacht Collection in Fort Lauderdale seeks a Director of Sales Capability and Training to build and sustain a high-performance luxury sales organization. You will own the multi-year strategy, develop capability-building programs, and partner with Sales Leadership to translate learning into measurable revenue growth.

Lead a team of Training Managers, Specialists, and Instructional Designers, embedding our values of Candor, Care, Curiosity, and Connection while overcoming

Qualifications

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, Adult Education, or related field (or equivalent professional experience).
• Master's degree preferred.

Responsibilities

• Develop and execute a comprehensive, multi-year sales capability and training strategy aligned with revenue objectives and brand values.
• Establish luxury sales methodology centered on value creation and consultative selling.
• Build and maintain coaching disciplines, performance standards, and leadership routines for a high-performing sales organization.
• Collaborate with Sales Leadership and cross-functional teams to identify capability gaps and implement targeted interventions.
• Design onboarding programs and advanced curricula for Reservations Agents, Sales Specialists, Team Leads and Sales Leaders.

Skills

Luxury sales

Leadership

Curriculum design

Coaching

Data-driven

Education

Bachelor's degree

Master's degree preferred

Job description

The Ritz-Carlton Yacht Collection in Fort Lauderdale seeks a Director of Sales Capability and Training to build and sustain a high-performance luxury sales organization. You will own the multi-year strategy, develop capability-building programs, and partner with Sales Leadership to translate learning into measurable revenue growth.

Lead a team of Training Managers, Specialists, and Instructional Designers, embedding our values of Candor, Care, Curiosity, and Connection while overcoming