Head of Learning Technology & Onboarding Operations

Boston Scientific

Marlboro (MA)

Hybrid

USD 131,700 - 250,200

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Boston Scientific is seeking a Group Manager, Learning Technology & Operations to lead the strategy, execution, and continuous improvement of digital learning platforms supporting the Endoscopy Sales Training organization. This role will guide a blended team and collaborate with stakeholders across Sales Training, IT, Marketing, Procurement, Legal and HR to deliver integrated training solutions.

The ideal candidate will bring 3–5+ years of leadership in learning technology, LMS/ALM experience,

Qualifications

Bachelor’s degree required; advanced degree preferred in Learning Technology, Adult Learning, Business, Communications, Project Management, IT or related.
3–5+ years managing learning technology, training operations, commercial enablement, multimedia, or related programs.
Prior people manager experience required, with 3–5 years of demonstrated success leading a blended or cross-functional team.
Experience with LMS/ALM platforms, digital learning tools, multimedia production workflows, learning administration, and project management practices.
Strong ability to manage vendors, budgets, contracts, software renewals, stakeholder expectations, and cross-functional initiatives.
Demonstrated ability to influence across functions, communicate clearly with senior stakeholders, and connect learning solutions to sales readiness and commercial priorities.
Medical device, field sales, sales training, or commercial enablement experience preferred.
AI/Data/Tech skillsets are a requirement. Preferably demonstrated deployment into a workflow or process.
Experience with platforms such as Adobe Learning Manager, SAP, Articulate 360, Adobe Creative Suite, Power BI, Smartsheet, Salesforce, Showpad, Mindtickle, SharePoint, or similar systems.
Demonstrated success using AI technologies, including Microsoft Copilot, Claude, ChatGPT, AI-enabled learning tools, adaptive learning, coaching platforms, automation, analytics, or digital sales enablement tools.
Strong project management, change leadership, communication, prioritization, and operational excellence skills.

Responsibilities

Lead the strategy, implementation, adoption, and sustainment of learning technology platforms and digital tools that support Sales Training priorities.
Manage a team responsible for learning technology, LMS/ALM administration, multimedia production, creative services, and onboarding administration.
Partner with Sales Training leaders, Instructional Designers, Marketing, IT, Procurement, Legal, Regulatory, Finance, HR, and external vendors to deliver integrated training solutions.
Oversee multimedia and digital learning asset development, ensuring content is engaging, accessible, brand-aligned, compliant, and connected to training objectives.
Drive project planning and execution for complex training technology initiatives, including timelines, scope, stakeholder alignment, communication, risk management, and success metrics.
Manage vendor relationships, platform contracts, software renewals, licensing, budgets, and business cases in partnership with internal stakeholders.
Establish consistent onboarding administration processes, service expectations, reporting, and operational support models to improve the new hire experience.
Measure platform utilization, learner experience, process effectiveness, and business impact to inform future investment and continuous improvement decisions.