Head of Learning Tech & Operations

Boston Scientific; Marlborough (MA); Hybrid; USD 132,000 - 250,000; Full time

Job summary

Boston Scientific is seeking a Group Manager, Learning Technology & Operations to lead strategy and execution of digital learning platforms for the Endoscopy Sales Training organization. This role will help advance how we design, deliver, scale, and measure training that supports field readiness, clinical competency, sales execution, and commercial impact.

This leader will manage a blended team supporting learning technology, LMS/ALM administration, multimedia and creative services, and

Qualifications

• Bachelor’s degree required; advanced degree preferred in Learning Technology, Adult Learning, Business, Communications, Project Management, IT or a related field.

Responsibilities

• Lead the strategy, implementation, adoption, and sustainment of learning technology platforms and digital tools that support Sales Training priorities.
• Manage a team responsible for learning technology, LMS/ALM administration, multimedia production, creative services, and onboarding administration.
• Partner with Sales Training leaders, Instructional Designers, Marketing, IT, Procurement, Legal, Regulatory, Finance, HR, and external vendors to deliver integrated training solutions.
• Oversee multimedia and digital learning asset development, ensuring content is engaging, accessible, brand-aligned, compliant, and connected to training objectives.
• Drive project planning and execution for complex training technology initiatives, including timelines, scope, stakeholder alignment, communication, risk management, and success metrics.
• Manage vendor relationships, platform contracts, software renewals, licensing, budgets, and business cases in partnership with internal stakeholders.
• Establish consistent onboarding administration processes, service expectations, reporting, and operational support models to improve the new hire experience.
• Measure platform utilization, learner experience, process effectiveness, and business impact to inform future investment and continuous improvement decisions.

Skills

Learning technology

LMS/ALM platforms

People management

Project management

Vendor management

AI-enabled solutions

Cross-functional collaboration

Sales training knowledge

Communication with senior stakeholders

Education

Bachelor’s degree

Advanced degree preferred

Tools

Adobe Learning Manager

SAP

Articulate 360

Adobe Creative Suite

Power BI

Smartsheet

Salesforce

Showpad

Mindtickl e

SharePoint

Job description

Boston Scientific is seeking a Group Manager, Learning Technology & Operations to lead strategy and execution of digital learning platforms for the Endoscopy Sales Training organization. This role will help advance how we design, deliver, scale, and measure training that supports field readiness, clinical competency, sales execution, and commercial impact.

This leader will manage a blended team supporting learning technology, LMS/ALM administration, multimedia and creative services, and