Head of Learning & Development

00001 Kelly Services, Inc; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Kelly Services, Inc. is seeking a forward-thinking Head of Learning & Development to shape enterprise learning strategy and foster a culture of continuous learning.

This director-level role leads a team delivering the full lifecycle of learning programs, from needs assessment to design, delivery, and measurement. The ideal candidate has 10+ years in L&D with enterprise leadership, expertise in adult learning, instructional design, and LMS management, including Workday; travel may be required.

Qualifications

• 10+ years in Learning & Development, Organizational Development, or Talent Development, including leadership experience.
• Deep expertise in enterprise-wide learning strategies and leadership development programs.
• Strong knowledge of adult learning principles, instructional design, and learning technologies.
• Experience managing Learning Management Systems (LMS) and digital learning platforms; Workday preferred.
• Proven ability to influence senior leaders and build collaborative partnerships across business functions.
• Excellent communication, presentation, facilitation, and stakeholder management skills.

Responsibilities

• Own the vision, standard, and roadmap for learning and development aligned to organizational priorities and culture.
• Partner with senior leaders and HR to identify skills gaps, prioritize learning investments, and create scalable solutions.
• Lead onboarding, technical training, leadership development, and professional development programs.
• Oversee learning delivery models, including internal teams and external vendors.
• Establish learning governance and metrics linking investments to business outcomes.
• Coordinate learning service delivery and standards enterprise-wide.
• Use data and analytics to improve learning effectiveness and ROI.
• Lead, coach, and develop a high-performing L&D team.
• Manage vendor relationships and learning budgets.

Skills

Leadership

L&D strategy

Adult learning

Instructional design

LMS management

Stakeholder management

Analytics

Vendor management

Communication

Project management

Tools

Workday

LMS

Job description

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You'll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first - so your impact really will change lives.

Seeking a forward-thinking leader to shape how we build skills and capabilities, o ur Head of Learning & Development is responsible for the enterprise learning strategy and fostering a culture of continuous learning. This director-level role leads a team in delivering the end-to-end lifecycle of learning programs, including needs assessment, design, development, delivery, and measurement.

The ideal candidate brings over 10 years of progressive Learning & Development experience, including leadership of enterprise learning initiatives and teams.

Key Responsibilities:

• Own the vision, standard, and roadmap for learning and development -support organizational priorities, workforce performance, business strategy, and reinforce our culture
• Partner with senior leaders and HR teams to identify skills and capability gaps, prioritize learning investments, and develop scalable and impactful learning solutions
• Lead the design, implementation, and continuous improvement of onboarding, technical training, leadership development, and professional development programs
• Oversee learning delivery models, including internal teams and external learning vendors and partners
• Establish learning governance and metrics that link learning investments to business and talent outcomes
• Partner with other learning and readiness leaders to coordinate learning service delivery, standards, and execution across the enterprise
• Use data and analytics to improve learning effectiveness, prioritize investments, and demonstrate ROI
• Lead, coach, and develop team, fostering collaboration and continuous improvement

Knowledge, Skills, and Experiences:

• 10+ years of progressive experience in Learning & Development, Organizational Development, or Talent Development, including leadership experience
• Deep expertise in designing and implementing enterprise-wide learning strategies and leadership development programs
• Strong knowledge of adult learning principles, instructional design methodologies, and learning technologies
• Experience managing Learning Management Systems (LMS) and digital learning platforms; working knowledge of Workday is highly preferred
• Proven ability to influence senior leaders and build collaborative partnerships across business functions
• Excellent communication, presentation, facilitation, and stakeholder management skills
• Strong project and program management skills with the ability to manage multiple priorities simultaneously
• Stellar analytical skills with experience using learning metrics and data to drive continuous improvement
• Experience leading and developing high-performing Learning & Development teams
• Demonstrated capability managing vendor relationships and learning budgets
• Relevant certifications such as CPTD, ATD, SHRM, or HRCI are considered an asset

Location: Virtual, with travel as required

The annual base pay for this position is listed below. Final compensation will be based on experience and may vary by geographic location.

$120,075.00 - $160,100.00

Total compensation package including benefits as applicable to the position - understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits at: Kelly Services | People Regular Staff

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.