Head of LDR Performance & Coaching

Intuit Inc.

Salt Lake City (UT)

On-site

USD 86,000 - 116,000

Full time

14 days+

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Job summary

Intuit Inc. seeks an experienced LDR Experience Leader to own the performance and end-to-end experience of the Lead Development Representative organization across multiple sites and an internal contingent workforce.

You will drive the health of the top of the sales funnel from MQL through SAL, SQL, and unit conversion while ensuring a consistent, high-quality LDR experience regardless of site or team. You will lead frontline LDR managers, partner with operations and quota teams, and translate

Qualifications

Bachelor's degree or equivalent experience in a relevant field.
Strong leadership experience with distributed teams and KPI governance.
Experience with funnel metrics and data-driven coaching decisions.

Responsibilities

Own LDR performance against KPIs and drive site-level accountability across teams.
Lead and develop frontline LDR managers using coaching frameworks to improve meetings and conversions.
Partner with stakeholders on KPI management, staffing, and quota operations while protecting rep experience.
Diagnose funnel and call-quality gaps using dialer and transcript analysis to identify failure patterns and implement playbooks.
Support new-motion pilots and process changes from design through go-live with cross-functional partners.
Build and deliver performance reporting for frontline and leadership audiences.