Head of Last-Mile Operations & Installation

Temco Logistics LLC; Suitland (MD); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Quarterly bonuses

401k with match

Health, Dental & Vision Insurance

Company paid Life Insurance

Paid Time Off (Vacation, Sick, and HoL

Job summary

Temco Logistics LLC is seeking a General Manager for our Suitland, MD location. You will oversee financial, operational and personnel performance, driving quality service across transportation and warehouse teams.

The role requires 5+ years in operations/logistics management, strong leadership, and a focus on process improvements. Competitive compensation with benefits and bonuses are provided.

Qualifications

• Minimum five years’ experience in Operations and/or Logistics Management.
• Bachelor’s degree in business administration or similar field preferred.
• Excellent communication and time management skills.
• Proven ability to lead teams and drive process improvements.
• Knowledge of last-mile delivery operations is a plus.

Responsibilities

• Oversee location’s financial, operational and employee performance against budget.
• Direct Transportation and Warehouse teams to ensure quality delivery and efficient ops.
• Produce detailed financial and operational audits with improvement recommendations.
• Develop reporting tools to communicate KPIs effectively.
• Set clear performance expectations and accountability.
• Recruit and retain qualified staff; coordinate with HR on staffing.
• Create, coordinate and deliver training on company practices.
• Ensure timekeeping and payroll policy compliance.
• Lead location teams to maintain high customer service levels.
• Oversee admin functions for smooth operations.
• Interact with external vendors with integrity.
• Must have experience with home appliances.
• Familiar with last-mile delivery and white-glove service.
• Know installation of major home appliances.

Skills

Operations Management

Logistics Leadership

Budgeting & Cost Control

Team Leadership

People Management

Customer Service Excellence

Education

Bachelor's in Business Administration

Supply Chain/Logistics degree preferred

Tools

ERP systems

Job description

Temco Logistics LLC is seeking a General Manager for our Suitland, MD location. You will oversee financial, operational and personnel performance, driving quality service across transportation and warehouse teams.

The role requires 5+ years in operations/logistics management, strong leadership, and a focus on process improvements. Competitive compensation with benefits and bonuses are provided.