Head of IT, Security & Cloud Infrastructure

Osmo; Elizabeth (NJ); On-site; USD 124,000 - 138,000; Full time

Job summary

Osmo, headquartered in Elizabeth, NJ, is seeking a hands‑on IT leader to own infrastructure, security, endpoint management, identity, vendor management, and employee IT experience.

You will be both strategic and hands‑on, owning the IT roadmap, vendor relationships, incident response, asset lifecycle, and a high‑quality employee support experience. The role requires clear communication with the executive team and a startup‑grade pace.

Qualifications

• 7+ years in IT with progressive responsibility; 3+ years leading IT teams or owning IT for a scaling company.
• Experience at Series‑B or similarly fast‑growing startups (or vendor side supporting startups).
• Hands‑on experience with SSO/IdP (Okta or similar), MDM (Jamf, Intune, Kandji), endpoint security/EDR, device provisioning and lifecycle.
• Familiarity with cloud provider platforms (AWS/GCP/Azure), networking fundamentals and secure access patterns.
• Strong vendor management and contract negotiation experience.
• Demonstrated ability to deliver consistent, high‑quality work and documentation under tight timelines.
• Excellent written and verbal communication — able to explain technical risk and project status to executives.
• Experience with incident response, security controls and risk reduction.
• Comfortable being both strategic and deeply technical; willing to do hands‑on work when needed.

Responsibilities

• Own day‑to‑day IT operations: identity and access management (SSO/MFA), device lifecycle and MDM, endpoint security, network, backups, and remote‑work tooling.
• Maintain and improve an employee‑facing IT service model (ticketing, SLAs, knowledge base, onboarding/offboarding).
• Lead incident response, forensics and remediation; create runbooks and playbooks.
• Prepare the company for audits or investor/partner security reviews; implement risk reduction projects.
• Serve as the primary guardian of the organization’s digital assets, responsible for developing, implementing, and maintaining a comprehensive cybersecurity strategy.
• Own relationships and contracts with critical vendors (Okta/SSO, MDM, endpoint/EDR, cloud providers, SaaS procurement), negotiate pricing, drive cost optimization and vendor SLAs.
• Coordinate with engineering on cloud identity, network segmentation and secure access patterns; partner effectively with engineering/devops teams where responsibilities overlap.
• Build and enforce IT policies (acceptable use, device policy, BYOD, password/credential standards).
• Deliver clear, up‑to‑date documentation: asset inventory, runbooks, onboarding/offboarding checklists, project plans.
• Establish measurable KPIs: ticket response/resolution times, patch compliance, uptime SLAs, time to onboard, incident MTTR.
• This role will initially be an individual contributor with a path to building a team as Osmo scales.
• Communicate clearly to executives and non‑technical staff; produce concise status reports, risk summaries, and roadmap updates.

Skills

SSO/IdP (Okta)

MDM (Jamf/Intune/Kandji)

Endpoint security/EDR

Cloud platforms (AWS/GCP/Azure)

Vendor management

Incident response

Documentation

Strategic planning

Tools

Notion

Atlassian service management

Job description

Osmo, headquartered in Elizabeth, NJ, is seeking a hands‑on IT leader to own infrastructure, security, endpoint management, identity, vendor management, and employee IT experience.

You will be both strategic and hands‑on, owning the IT roadmap, vendor relationships, incident response, asset lifecycle, and a high‑quality employee support experience. The role requires clear communication with the executive team and a startup‑grade pace.