Head of IT & AI-Driven Infrastructure

Precision Labs; San Francisco (CA); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Equity

Great health coverage

Flexible PTO

Parental leave

401(k)

Exposure to ML startups

Job summary

Baseten seeks a Head of IT in San Francisco to build, scale, and secure our internal technology function. You will lead 5+ IT engineers, own corporate IT infrastructure and procurement, and drive automation to support rapid growth.

A strong focus on zero-trust, IAM/SSO, and AI-enabled workflows is required to deliver enterprise-ready IT across the organization. You will report to the CISO and shape IT strategy, processes, and metrics while ensuring a secure, frictionless technology experience

Qualifications

• 5+ years of IT leadership experience, ideally with Head of IT or IT Director roles at internet/AI startups.
• Hands-on expertise with zero-trust networking, IAM/SSO, MDM, and HRIS integrations.
• Demonstrated vendor negotiations, hardware/logistics, and IT budget ownership.
• AI-first mindset to leverage automation and tooling to reduce manual headcount.

Responsibilities

• Lead and mentor a team of IT engineers to high performance and end-user satisfaction.
• Build fast-response Helpdesk with clear SLAs, on-call, and incident response processes.
• Architect zero-touch automation for onboarding/offboarding and role changes across systems.
• Establish SaaS management and governance, optimize vendor spend, and track budgets.
• Drive AI-enabled workflows and internal IT agents to boost productivity.
• Own global hardware logistics and corporate IT budget and strategy.

Skills

IT leadership

Zero Trust

IAM/SSO

MDM

HRIS integration

Vendor negotiations

AI tooling

Process engineering

Tools

Okta

Google Workspace

Kandji

Jamf

Rippling

Job description

Baseten seeks a Head of IT in San Francisco to build, scale, and secure our internal technology function. You will lead 5+ IT engineers, own corporate IT infrastructure and procurement, and drive automation to support rapid growth.

A strong focus on zero-trust, IAM/SSO, and AI-enabled workflows is required to deliver enterprise-ready IT across the organization. You will report to the CISO and shape IT strategy, processes, and metrics while ensuring a secure, frictionless technology experience