Head of Insights

AI Voice Base; New York (NY); Híbrido; USD 180 000 - 300 000; Tempo integral

Resumo da oferta

Strella, based in New York City, seeks a Head of Insights to lead Strella’s research offerings and strategic direction. This hybrid full-time role sits at the intersection of the go-to-market team, AI-enabled interviewing, and expert analysis to deliver client-ready insights.

The ideal candidate will bring extensive research/consulting experience, strong leadership, and a passion for integrating AI into research practices to drive growth and client value.

Qualificações

• Extensive background in research or consulting.
• Proven ability to manage complex projects and grow client relationships.
• Strong strategic insight, communication, and entrepreneurial mindset.

Responsabilidades

• Craft and implement the strategy for Strella’s research offerings.
• Collaborate with sales and executives to expand business opportunities and client partnerships.
• Manage research projects end-to-end and ensure delivery of insights.
• Lead a team of research professionals and foster analytical excellence and client satisfaction.
• Advance AI-based research techniques to improve efficiency and quality.

Descrição da oferta de emprego

Strella is an innovative company transforming the market research landscape by leveraging artificial intelligence. The Head of Insights role is a senior leadership position within the go-to-market team, based at their New York City office. The company’s platform uses AI to conduct interviews and extract meaningful customer insights rapidly, serving well-known brands and supported by top-tier investors. This role is central to establishing and growing Strella’s comprehensive research services, blending advanced technology with expert analysis to reshape a large, traditional industry.

In this position, the individual will be responsible for crafting and implementing the strategy for Strella’s research offerings, collaborating closely with sales and executive teams to expand business opportunities and nurture important client partnerships. They will manage research projects end-to-end, ensuring delivery of insightful and practical findings. Leading a team of research professionals, the role involves cultivating a culture focused on analytical excellence and client satisfaction while advancing innovative AI-based research techniques to improve efficiency and quality.

Ideal candidates will have extensive background in research or consulting, with demonstrated success in managing complex projects, growing client relationships, and leading teams. The role requires strategic insight, strong communication skills, entrepreneurial mindset, and enthusiasm for integrating AI into research practices. This hybrid full-time role provides a unique chance to build a new business area and contribute to Strella’s overall strategic direction alongside its founders.