Head of Insights

strella; United States; On-site; USD 180,000 - 300,000; Full time

Job summary

Strella is hiring a Head of Insights to build and lead the next generation of market research. You will own Strella's growing research services business, partnering with insights and marketing executives at leading brands to deliver strategic recommendations that shape critical business decisions.

This founding leader role combines AI-native research, commercial leadership, and strategic thinking to redefine how research is conducted, delivered, and scaled across the $100B+ insights industry.

Qualifications

• 12-15+ years of experience in market research, insights, or strategic consulting, with significant leadership experience at a leading research agency or insights consultancy.

Responsibilities

• Build and lead Strella's insights business: own strategy, development, and execution of our full-service research offering.
• Drive commercial growth: identify opportunities, scope engagements, expand accounts, and grow services revenue.
• Own strategic client relationships: advise senior executives and help tackle questions across brand strategy, innovation, product development, and customer experience.
• Deliver exceptional research: oversee engagements from questions through methodology, analysis, and executive presentations.
• Build and develop a world-class team: hire, mentor, and lead a team of insights strategists and researchers.
• Redefine research with AI: pioneer AI-powered methodologies that improve speed, quality, and economics.
• Create scalable research offerings: develop repeatable methodologies and processes to scale the services business.
• Shape Strella's broader strategy: influence product roadmap, go-to-market, and long-term vision.

Skills

Market research leadership

Strategic consulting

Qualitative & Quantitative research

Executive storytelling

People leadership

Job description

TL;DRWe're hiring a Head of Insights to build and lead the next generation of market research at Strella. You'll own our growing research services business, partnering with insights and marketing executives at some of the world's most recognizable brands to deliver strategic recommendations that shape critical business decisions.This is a unique opportunity to build an AI-native insights organization from the ground up. You'll combine deep research expertise, commercial leadership, and cutting‑edge AI technology to redefine how research is conducted, delivered, and scaled.As a founding leader of this business, you'll work directly with Strella's founders to shape our services strategy, build a world‑class team, and establish a fundamentally new model for the $100B+ insights industry.

About Strella

Strella is reimagining market research with AI. Our platform conducts in‑depth, AI‑moderated interviews and transforms customer conversations into actionable insights in a fraction of the time of traditional research.We're building a new model for market research that combines the speed and scale of AI with the strategic expertise of world‑class researchers. Our mission is to make high‑quality customer understanding faster, more accessible, and more impactful for every business.

Company Highlights

• Explosive Growth: We've more than quadrupled our annual recurring revenue over the past year, demonstrating strong demand for a fundamentally better way to conduct research.
• Enterprise Traction: Trusted by leading brands including J.Crew, Chobani, and DraftKings to uncover customer insights and inform critical business decisions.
• Strong Investor Backing: Backed by leading investors including Bessemer Venture Partners, Decibel, and Unusual Ventures.
• Massive Market Opportunity: We're bringing AI‑native technology to a $100B+ global insights industry, replacing slow, expensive research processes with a faster, more scalable approach.
• Building the Future of Research: We're expanding beyond software into a new model of full‑service insights, combining AI‑powered research with expert‑led strategy. You'll lead the development and growth of this business.

What You'll Do

Build and lead Strella's insights business: Own the strategy, development, and execution of our full‑service research offering, establishing Strella as a trusted strategic insights partner to leading global brands.

Drive commercial growth: Partner closely with Sales and company leadership to identify new opportunities, scope and pitch research engagements, expand existing accounts, and grow services revenue.

Own strategic client relationships: Serve as a trusted advisor to senior insights, marketing, and business executives, helping them tackle their most important questions across brand strategy, innovation, product development, and customer experience.

Deliver exceptional research: Oversee research engagements from initial business questions through methodology design, analysis, and executive presentations, ensuring consistently high‑quality insights and actionable recommendations.

Build and develop a world‑class team: Hire, mentor, and lead a team of insights strategists and researchers, establishing a culture of analytical rigor, strategic thinking, and exceptional client service.

Redefine research with AI: Pioneer new methodologies that combine AI‑powered research with human expertise, dramatically improving the speed, quality, and economics of traditional research services.

Create scalable research offerings: Develop repeatable methodologies, frameworks, deliverables, and operating processes that enable our services business to scale efficiently without sacrificing quality.

Shape Strella's broader strategy: Work directly with the founders and cross‑functional leadership to influence our product roadmap, go‑to‑market strategy, and long‑term vision for the insights industry.

Who You Are

12-15+ years of experience in market research, insights, or strategic consulting, with significant experience at a leading research agency or insights consultancy.

Proven research leader: Deep expertise in qualitative and quantitative research, with a track record of designing and delivering complex, high‑impact research programs for enterprise clients.

Commercially minded: Experienced in growing client relationships, developing proposals, winning new business, and translating research capabilities into compelling commercial offerings.

Executive‑level strategic thinker: Able to connect customer insights to broader business strategy and confidently advise senior executives on consequential decisions.

Exceptional storyteller: Skilled at turning complex research findings into clear, compelling narratives and recommendations that influence executive stakeholders.

Experienced people leader: Has hired, managed, and developed high‑performing research teams, with the ability to balance hands‑on execution and organizational leadership.