Head of Inbound Sales Performance

Medium; Miami (FL); On-site; USD 125,000 - 155,000; Full time

Benefits offered by this job

Health insurance

PTO

Paid holidays

Paid sick leave

Company events

Job summary

Wing Assistant in the United States seeks a Head of Sales Performance to build and own the inbound sales engine from first touch to close. This is a builder's role: you’ll create tools, sequences, collateral, coaching systems, and standards that lift every rep’s performance and lead by example.

You will lead the inbound follow-up, strengthen processes, coach the team, and ensure disciplined opportunity management.

Qualifications

• At least 4 years in inside sales or related roles.
• At least 2 years managing or coaching a sales team.
• Track record building sales systems or programs from scratch.
• Proven experience improving follow-up, pipeline conversion, or show rates.
• Strong understanding of inbound sales funnels and lead management.
• Experience coaching reps on discovery, objections, urgency, and deal progression.
• Ability to review calls and provide actionable feedback.
• Hands-on experience building sequences across email, chat, SMS, or other channels.
• Strong CRM discipline with HubSpot or Salesforce.
• Comfort using data to diagnose funnel problems and set targets.

Responsibilities

• Build the Sales Performance Toolkit: sequences, talk tracks, battle cards, collateral.
• Lead inbound follow-up team; coach, hire, and scale SDRs and Sales Associates.
• Own follow-up design, A/B testing, and mid-funnel conversion efforts.
• Oversee channel-partner lead management and reporting standards.
• Maintain sales quality: review calls, establish calibration, and on-deck support.
• Own the knowledge base and ensure compliant, accurate customer information.

Skills

Inside sales

Coaching

Process improvement

Data-driven decision making

Sales enablement

Team leadership

Strategic thinking

Communication

Tools

HubSpot

Salesforce

AI sales tools

Job description

Wing Assistant in the United States seeks a Head of Sales Performance to build and own the inbound sales engine from first touch to close. This is a builder's role: you’ll create tools, sequences, collateral, coaching systems, and standards that lift every rep’s performance and lead by example.

You will lead the inbound follow-up, strengthen processes, coach the team, and ensure disciplined opportunity management.