Head of Housekeeping & Guest Experience

HOSPITALITY AMERICA, INC.; Springdale (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Training & growth

Medical/Dental/Vision insurance

Paid holidays and vacation

Job summary

The Sundry by Hilton Hotel is seeking an Executive Housekeeper to lead our housekeeping team, ensuring rooms and public areas meet the highest cleanliness standards and guest experience expectations. You will drive training, schedule planning, and staff development in a collaborative, high-energy environment.

Join a team that values excellence, teamwork, and proactive service as you oversee room inspections and staff performance to deliver exceptional hospitality.

Qualifications

• Experience in a Room Attendant role in a hotel or similar environment preferred.
• Must have attention to detail with the ability to be thorough in your work.
• Must be able to work independently while maintaining timelines.

Responsibilities

• Leads the charge in transforming our guest rooms into inviting accommodations ensuring impeccable cleanliness and attention to detail.
• Empowers hotel staff to deliver great guest service.
• Inspects rooms to ensure brand cleanliness standards are met and exceeded for both guest rooms and public areas.
• Plans work schedules and room assignments with minimum disruption to guests.
• Recruits housekeeping staff that will model the PEACH way.
• Emphasizes training and development to empower employees to provide excellent guest service.
• Communicates openly with staff to handle their concerns, provides them guidance and sets them up for success.

Skills

Room Attendant experience

Attention to detail

Independent worker

Job description

The Sundry by Hilton Hotel is seeking an Executive Housekeeper to lead our housekeeping team, ensuring rooms and public areas meet the highest cleanliness standards and guest experience expectations. You will drive training, schedule planning, and staff development in a collaborative, high-energy environment.

Join a team that values excellence, teamwork, and proactive service as you oversee room inspections and staff performance to deliver exceptional hospitality.