Head of Healthcare Implementation & Project Delivery

CVS Health; Springfield (IL); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health is seeking a Project Manager to direct all aspects of customer benefit plan implementation for Self-funded New Business Clients. You will lead planning, execution and coordination with internal and external stakeholders to ensure expectations are met.

Responsibilities include developing plans, timelines, milestones, change management, risk mitigation, and progress reporting. You will also oversee multiple projects, optimize processes, and coach junior staff to uphold high standards.

Qualifications

• 5–7 years of healthcare client-facing experience with client relationships and implementation delivery.
• Strong problem-solving to assess risks and drive issues to resolution within timelines.
• Proven execution and delivery skills, including prioritizing work and coordinating cross-functional resources.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Familiarity with Aetna organizations representing products, services, administration and systems.

Responsibilities

• Lead planning and execution of key projects aligning with organizational goals, timelines and budgets.
• Develop project plans, milestones and deliverables; manage multiple projects simultaneously.
• Establish change management plans to minimize resistance and ensure adoption.
• Identify risks, prepare mitigation strategies and contingency plans; track progress and reporting.
• Coach junior colleagues in project management techniques and responsibilities.

Skills

Healthcare exp

Client relationships

Issue resolution

Project delivery

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

CVS Health is seeking a Project Manager to direct all aspects of customer benefit plan implementation for Self-funded New Business Clients. You will lead planning, execution and coordination with internal and external stakeholders to ensure expectations are met.

Responsibilities include developing plans, timelines, milestones, change management, risk mitigation, and progress reporting. You will also oversee multiple projects, optimize processes, and coach junior staff to uphold high standards.