Head of Global Community & Enterprise Growth

Anthropic; San Francisco (CA); Hybrid; USD 360,000 - 440,000; Full time

Benefits offered by this job

Equity donation matching

Generous vacation

Parental leave

Flexible hours

Office in SF

Job summary

Anthropic is seeking a Head of Community to transform our programs into a high-impact function that drives retention and product adoption for Claude. You will lead a global team spanning ambassadors, regional leads, and enterprise champions, building a scalable operating model with a data-driven measurement framework.

You'll shepherd community across audiences and roles, align with Product, Sales, and Brand, and partner with teams to ensure training, certification, and enablement scale with

Qualifications

• Experience building and leading a community or advocacy function that drove retention or growth.
• Proven ability to lead distributed teams and scale programs across regions.
• Strong multi-stakeholder communication and ability to defend metrics in executive reviews.

Responsibilities

• Own the global community strategy and operating model across programs.
• Lead and scale a global team of program and regional owners.
• Define a measurement framework focused on retention and product adoption.

Skills

Community strategy

Leadership

Cross-functional collaboration

Measurement & analytics

Public speaking

Education

Bachelor’s degree or equivalent

Job description

Anthropic is seeking a Head of Community to transform our programs into a high-impact function that drives retention and product adoption for Claude. You will lead a global team spanning ambassadors, regional leads, and enterprise champions, building a scalable operating model with a data-driven measurement framework.

You'll shepherd community across audiences and roles, align with Product, Sales, and Brand, and partner with teams to ensure training, certification, and enablement scale with