Head of Fraud Risk & Detection Strategy

Flex; United States; Remote; USD 150,000 - 250,000; Full time

Benefits offered by this job

Equity in the company

Job summary

Flex is building the AI-native private bank for business owners. We are seeking a Director of Fraud Risk Management to lead the analytical strategy and risk visibility across acquisition, verification, and transaction monitoring.

You will own fraud detection frameworks, coordinate with compliance, product, and operations, and elevate loss prevention for SMB and high-value accounts. Equity is offered along with base compensation.

Qualifications

• 7–15 years of hands-on fraud risk management experience across consumer and SMB products.
• Deep subject matter expertise across first-party, third-party and synthetic identity fraud.

Responsibilities

• Analyze acquisition fraud patterns across channels and sources.
• Maintain visibility into match rates, challenge rates, and step-up conversion across KYC/KYB layers.
• Monitor first-party fraud indicators: spend acceleration, balance build without payment intent, cash advance abuse, bust-out patterns.
• Track third-party fraud: unauthorized transactions, account takeover indicators, card-not-present abuse.
• Build and maintain detection frameworks for synthetic identities, especially SMB applicants.
• Monitor DDA fraud vectors: ACH manipulation, check fraud patterns, and external transfers.
• Analyze real-time and near-real-time authorization patterns for velocity anomalies and merchant abuse.
• Own the analytics for dispute, chargeback and recovery; surface loss exposure insights to leadership.

Skills

SQL

Python

Fraud risk management

Analytical thinking

Tools

Device fingerprinting

IP intelligence

Identity graph analysis

Behavioral biometrics

ML-based anomaly detection

SQL

Python

R

Job description

Flex is building the AI-native private bank for business owners. We are seeking a Director of Fraud Risk Management to lead the analytical strategy and risk visibility across acquisition, verification, and transaction monitoring.

You will own fraud detection frameworks, coordinate with compliance, product, and operations, and elevate loss prevention for SMB and high-value accounts. Equity is offered along with base compensation.