Head of Forward Deployed Engineering - Production AI Systems

OpenAI, Inc.; United States; Hybrid; USD 180,000 - 280,000; Full time

Benefits offered by this job

Relocation assistance

Travel up to 25%

Job summary

OpenAI, Inc. is seeking a foundational Forward Deployed Engineering (FDE) manager who will lead high-stakes customer deployments and own end-to-end value outcomes.

You will grow a team capable of operating under pressure and turning field insights into roadmap inputs for Product and Research. The role partners with Product, Research, Sales, and GTM to ensure fieldwork informs priorities and supports safe deployment at scale.

Qualifications

• 8+ years of engineering or technical delivery experience.
• 2+ years supervising high-performing FDE or customer-facing engineers.
• Ability to write and review production-grade code in frontend and backend using JavaScript or Python.

Responsibilities

• Lead and grow a team delivering production systems with frontier models.
• Own end-to-end delivery outcomes with clarity, speed, and technical quality.
• Codify best practices into tools, playbooks, and roadmap inputs for leverage across the company.

Skills

Engineering leadership

Team management

Frontend development

Backend development

JavaScript

Python

Delivery-focused

Production-grade code

Job description

OpenAI, Inc. is seeking a foundational Forward Deployed Engineering (FDE) manager who will lead high-stakes customer deployments and own end-to-end value outcomes.

You will grow a team capable of operating under pressure and turning field insights into roadmap inputs for Product and Research. The role partners with Product, Research, Sales, and GTM to ensure fieldwork informs priorities and supports safe deployment at scale.