Lead Forward-Deployed AI Delivery in Finance

OpenAI, Inc.; United States; Hybrid; USD 180,000 - 280,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model

Travel up to 25%

Job summary

OpenAI, Inc. is seeking a foundational Forward Deployed Engineering (FDE) manager to lead high-stakes, customer-facing deployments in financial services and own end-to-end value outcomes.

You will grow a team capable of operating under pressure, translating complex workflows into production systems, and driving measurable business impact with partners in banking and investment sectors. You will collaborate with Product, Research, Sales, and GTM to steer fieldwork into roadmap inputs and safe,

Qualifications

• 10+ years of engineering or technical delivery experience.
• 2+ years managing high-performing FDE or customer-facing engineers.
• Led high-pressure technical projects from prototype to production.
• Wrote and reviewed production-grade code across frontend and backend (Javascript/Python).
• Able to make fast, sound decisions under pressure.
• Translate field experience into actionable feedback for Product and Research.

Responsibilities

• Lead and grow a team of FDE delivering production systems with frontier models.
• Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality.
• Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community.
• Notice early indicators and raise them with urgency in product behavior, customer environments, or delivery practices.
• Use judgement to distinguish what requires action and what does not.
• Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback.
• Define how we staff and support field teams that can scale without added complexity.

Skills

Engineering leadership

Technical delivery

Production-grade code

JavaScript

Python

Stakeholder management

Job description

OpenAI, Inc. is seeking a foundational Forward Deployed Engineering (FDE) manager to lead high-stakes, customer-facing deployments in financial services and own end-to-end value outcomes.

You will grow a team capable of operating under pressure, translating complex workflows into production systems, and driving measurable business impact with partners in banking and investment sectors. You will collaborate with Product, Research, Sales, and GTM to steer fieldwork into roadmap inputs and safe,