Head of External Meetings & Engagements

DTX Pharma, a Novartis Company; Hanover (MD); Hybrid; USD 168,000 - 312,000; Full time

Job summary

Novartis is seeking an External Meetings and Engagements Lead in East Hanover, NJ, to shape compliant, high-quality engagements with healthcare professionals and external stakeholders across the U.S. You will lead a team, partner with Ethics, Risk & Compliance, Legal, Medical, and other functions, and drive technology-enabled, scalable engagement platforms.

The role emphasizes governance, operational excellence, and innovative use of AI to streamline meeting management while ensuring regulatory

Qualifications

• Bachelor’s degree with relevant experience in pharmaceutical external engagement operations.
• Direct people-management experience across multiple stakeholder or client groups.
• Experience managing healthcare professional education, speaker programs, external meetings, project management, or related commercial operations.
• Familiarity with Sunshine Act and transparency reporting; experience ensuring regulatory adherence.
• Proven experience managing suppliers, service delivery, performance measures, customer satisfaction, and budgets within an outsourced model.
• Strong leadership, analytical, communication, and stakeholder-management skills; ability to influence across cross-functional environments.
• Ability to work from East Hanover, New Jersey under the hybrid model and travel domestically ~20%.

Responsibilities

• Set the strategic direction for compliant, high-quality external meetings and engagements across the U.S. organization.
• Lead end-to-end healthcare professional education and advisory board operations, from planning through reconciliation and closeout.
• Own technology platforms supporting external engagements, driving usability and efficiency.
• Partner with Ethics, Risk & Compliance, Legal, Medical, Commercial, Finance, and Procurement to strengthen governance and execution.
• Drive scalable virtual and hybrid engagement solutions that improve experiences for presenters, attendees, and field teams.
• Lead supplier performance through clear service expectations, performance measures, issue resolution, and continuous improvement.
• Develop and inspire a high-performing team while leveraging AI and automation to simplify meeting operations.

Skills

People management

Healthcare education

External meetings operations

Project management

Regulatory compliance

Budget management

Stakeholder management

Education

Bachelor’s degree

Job description

Novartis is seeking an External Meetings and Engagements Lead in East Hanover, NJ, to shape compliant, high-quality engagements with healthcare professionals and external stakeholders across the U.S. You will lead a team, partner with Ethics, Risk & Compliance, Legal, Medical, and other functions, and drive technology-enabled, scalable engagement platforms.

The role emphasizes governance, operational excellence, and innovative use of AI to streamline meeting management while ensuring regulatory