External Meetings & Engagements Lead (Hybrid, AI-Driven)

Novartis AG; East Hanover (NJ); Hybrid; USD 168,000 - 312,000; Full time

Job summary

Novartis AG in East Hanover, NJ is seeking an External Meetings and Engagements Lead to set strategic direction and operational standards for engagements with healthcare professionals across the U.S.

You will lead a high‑performing team, partner with Ethics, Risk and Compliance, Legal, Medical, Commercial, Finance, Procurement and technology teams, and champion digital innovations and responsible use of AI to improve governance and efficiency.

Qualifications

• Bachelor’s degree with relevant experience in pharmaceutical commercial operations or external engagement operations.
• Direct people-management experience across multiple stakeholder groups.
• Experience managing healthcare professional education, speaker programs, external meetings, or related commercial operations.
• Familiarity with Sunshine Act and transparency reporting, and experience ensuring regulatory compliance.
• Proven ability to manage suppliers, service delivery, performance measures and budgets within an outsourced model.

Responsibilities

• Set the strategic direction for compliant, high-quality external meetings and engagements across the U.S. organization.
• Lead end-to-end healthcare professional education and advisory board operations, from planning through reconciliation and closeout.
• Own technology platforms supporting external engagements, driving usability and efficiency.
• Partner with Ethics, Risk and Compliance, Legal, Medical, Commercial, Finance, and Procurement to strengthen governance and execution.
• Drive scalable virtual and hybrid engagement solutions that improve experiences for presenters, attendees, and field teams.
• Lead supplier performance through clear service expectations, performance measures, issue resolution, and continuous improvement.
• Develop and inspire a high-performing team while leveraging AI and automation to simplify meeting operations.

Skills

Leadership

Analytical thinking

Communication

Stakeholder management

Project management

Education

Bachelor’s degree

Job description

Novartis AG in East Hanover, NJ is seeking an External Meetings and Engagements Lead to set strategic direction and operational standards for engagements with healthcare professionals across the U.S.

You will lead a high‑performing team, partner with Ethics, Risk and Compliance, Legal, Medical, Commercial, Finance, Procurement and technology teams, and champion digital innovations and responsible use of AI to improve governance and efficiency.