Strategic External Engagements Lead

Novartis Group Companies; East Hanover (NJ); Hybride; USD 168 000 - 312 000; Plein temps

Résumé du poste

Novartis Group of Companies is seeking an External Meetings and Engagements Lead in the East Hanover, NJ area. This hybrid role drives the strategy for compliant, high-quality external meetings with healthcare professionals and other stakeholders across the U.S.

You will lead a cross-functional team, partner with Ethics, Risk and Compliance, Legal, Medical, Commercial, Finance, Procurement, and technology teams, and champion AI-enabled process improvements.

Qualifications

• Bachelor's degree with relevant experience in pharmaceutical commercial operations.
• Direct people-management experience across multiple stakeholder groups.
• Experience managing healthcare education, speaker programs, external meetings, or related commercial operations.
• Familiarity with Sunshine Act and transparency reporting; experience ensuring regulatory compliance.
• Proven experience managing suppliers, service delivery, performance measures, customer satisfaction, and budgets in outsourced models.

Responsabilités

• Set the strategic direction for compliant, high-quality external meetings and engagements across the U.S. organization.
• Lead end-to-end healthcare professional education and advisory board operations, from planning through reconciliation and closeout.
• Own technology platforms supporting external engagements, driving usability and efficiency.
• Partner with Ethics, Risk and Compliance, Legal, Medical, Commercial, Finance, and Procurement to strengthen governance and execution.
• Drive scalable virtual and hybrid engagement solutions improving experiences for presenters, attendees, and field teams.
• Lead supplier performance through clear service expectations, performance measures, issue resolution, and continuous improvement.
• Develop and inspire a high-performing team while leveraging AI and automation to simplify operations.

Connaissances

Brand awareness

Channel management

Cross-functional collaboration

Customer engagement

Customer insights

Digital marketing

Digital media

Influencing skills

Marketing

Social media

Stakeholder engagement

Stakeholder management

Waterfall model

Description du poste

Novartis Group of Companies is seeking an External Meetings and Engagements Lead in the East Hanover, NJ area. This hybrid role drives the strategy for compliant, high-quality external meetings with healthcare professionals and other stakeholders across the U.S.

You will lead a cross-functional team, partner with Ethics, Risk and Compliance, Legal, Medical, Commercial, Finance, Procurement, and technology teams, and champion AI-enabled process improvements.