Head of Enterprise Systems & AI Architecture

Backblaze

United States

Remote

USD 190,000 - 220,000

Full time

9 days ago

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Benefits offered by this job

Medical, dental, vision

401(k) matching

RSU grants

ESPP program

Flexible vacation

Maternity/paternity leave

MacBook stipend

Childcare bonus

Fertility support

Learning & development

Commuter benefits

Collaborative culture

Job summary

Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision and governance of the company’s enterprise systems, including Salesforce, NetSuite, Zendesk, Snowflake, and AI agent workloads.

This senior role combines hands-on platform engineering with strategic direction, overseeing Salesforce administration and NetSuite teams while partnering with CRO, CISO, and CFO teams to scale securely.

Qualifications

10+ years in enterprise architecture or platform engineering in public/compliant company.
Proven deployment and governance of AI agents in production.
Strong Salesforce CRM governance and data modeling.
Experience with NetSuite and Snowflake at scale.
Experience with API gateway, identity, secrets, and CI/CD.

Responsibilities

Define enterprise architecture roadmap across the CRM, ERP, and GTM technology stack.
Lead integrations across Salesforce, NetSuite, Zendesk, Snowflake and related platforms.
Govern architecture standards and ADRs; enforce design governance across systems.
Lead architecture reviews and decision processes for major initiatives.
Partner with Data Engineering to ensure data pipelines and models meet requirements.
Grow platform capability and manage Salesforce admin and NetSuite teams.
Ensure SOX compliance, data privacy, and auditable controls.