Director of Enterprise Systems & AI Architecture

Backblaze External Website; United States; Remote; USD 190,000 - 220,000; Full time

Benefits offered by this job

Equity package

Medical benefits

401(k) matching

RSU grants

Job summary

Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This senior role spans Salesforce, NetSuite, Zendesk, Snowflake, and the integration ecosystem, partnering with CRO, CISO, and CFO to enable velocity while maintaining compliance.

The ideal candidate combines deep enterprise architecture with hands-on platform engineering and experience deploying AI agents in

Qualifications

• 10+ years in Enterprise Architecture or Platform Engineering roles with multi-system ownership.
• Proven experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production.
• Deep experience architecting and governing Salesforce CRM environments at scale.
• Strong knowledge of NetSuite and Snowflake from architectural/operational perspective.
• Experience building API gateways, secrets management, and identity-based access control infra.
• Solid understanding of SOX ITGC and audit evidence in public companies.
• Proven track record managing admins and techno-functional resources.
• Experience designing integration architectures using event-driven/API-first/middleware patterns.
• Strong communication and stakeholder management skills.
• Experience with GitOps and CI/CD for business systems deployments.

Responsibilities

• Define enterprise architecture roadmap across commercial, financial, and GTM technology stack including Salesforce, NetSuite, Zendesk, Snowflake.
• Own ADRs, data contracts, and integration governance across enterprise systems.
• Lead architecture review board and design governance for major system initiatives.
• Define integration patterns and ensure consistency across the tech ecosystem.
• Partner with Data Engineering to ensure data pipelines and platform integrations meet architecture standards.
• Lead evaluation of new technologies including iPaaS and middleware.
• Mature governance for AI agent workflows, identity, secrets, logging, and SOX/compliance.
• Build and mentor Admin/tech-functional teams; manage vendor relationships.

Skills

Enterprise Architecture

Platform Engineering

AI in Production

Salesforce Admin

NetSuite Admin

Data Architecture

SOX Compliance

Stakeholder Management

CI/CD Pipelines

LLMOps

Tools

Fivetran

Polytomic

MuleSoft

Boomi

Celigo

Tableau

GitHub

GitOps

Job description

Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This senior role spans Salesforce, NetSuite, Zendesk, Snowflake, and the integration ecosystem, partnering with CRO, CISO, and CFO to enable velocity while maintaining compliance.

The ideal candidate combines deep enterprise architecture with hands-on platform engineering and experience deploying AI agents in