Head of Enterprise Systems & AI Architecture

Backblaze; United States; Remote; USD 180,000 - 250,000; Full time

Job summary

Backblaze seeks a Director of Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and AI use cases. This senior leader will govern Salesforce, NetSuite, Zendesk, Snowflake, and the integration ecosystem, partnering with CRO, CISO, and CFO to enable scalable, compliant operations at a public company.

The role combines hands-on platform engineering with strategic leadership, overseeing Salesforce administration and

Qualifications

• 10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering at a public or regulated company.
• Proven experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production.
• Deep experience architecting Salesforce CRM environments at scale.

Responsibilities

• Define and maintain enterprise systems architecture roadmap across commercial, financial, and GTM tech stack.
• Lead integrations across Salesforce, NetSuite, Zendesk, Snowflake, and other platforms.
• Govern architecture standards, ADRs, and design patterns for AI workloads.
• Own architecture review board and ensure scalability, security, and SOX compliance.
• Build and grow platform capability; manage Salesforce admin and NetSuite techno-functional teams.

Skills

Enterprise architecture

AI agents deployment

Salesforce architecture

NetSuite & Snowflake

API gateway & integration

SOX ITGC

multi-functional leadership

Event-driven integration

GitOps & CI/CD

Stakeholder engagement

Tools

Salesforce

NetSuite

Snowflake

iPaaS / middleware

LLMOps tooling

Job description

Backblaze seeks a Director of Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and AI use cases. This senior leader will govern Salesforce, NetSuite, Zendesk, Snowflake, and the integration ecosystem, partnering with CRO, CISO, and CFO to enable scalable, compliant operations at a public company.

The role combines hands-on platform engineering with strategic leadership, overseeing Salesforce administration and