Head of Enterprise Apps & AI Transformation

Ashurst Perkins Coie

Austin (TX)

On-site

USD 154,790 - 246,600

Full time

14 days+

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Benefits offered by this job

Yearly bonus

Health insurance

Paid time off

Paid holidays

Job summary

Ashurst Perkins Coie is seeking a Senior Manager, Enterprise Applications and Systems to lead the operational management and modernization of the firm’s application ecosystem across practices, business services, and risk and compliance. You will drive AI-enabled transformation, ensure security and reliability, and guide a high‑performing technical organization delivering scalable services.

The role emphasizes Agile/Scrum governance, ITIL-aligned operations, vendor management, and ongoing skills

Qualifications

Bachelor’s degree in Computer Science, Information Systems, or related field; equivalent experience considered.
10+ years of progressive IT experience, with at least 5 years managing enterprise applications and technical teams.
Azure Fundamentals, ITIL Foundations, and Agile Scrum Master training preferred.

Responsibilities

Lead daily operations and support for a complex portfolio of firm applications and services, ensuring high availability, reliability, and performance.
Oversee incident, problem, and change management processes for application services, ensuring adherence to ITIL and firm standards.
Establish and track operational KPIs, including system uptime, performance, service quality, and efficiency improvements.
Drive continuous improvement in application delivery, support processes, and technical documentation.
Ensure that upgrades, patches, and enhancements are delivered with minimal disruption to firm operations.
Lead adoption and governance of Microsoft Power Platform and ServiceNow App Engine.
Partner with business and practice teams to evaluate, adopt, and integrate AI into services, processes, and systems.