Head of Enterprise Applications & AI Operations

WFB Ashurst Perkins Coie US LLP

Seattle (WA)

On-site

USD 154,790 - 246,480

Full time

14 days+
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Benefits offered by this job

Annual discretionary bonus
401(k) plan
Medical, dental, and vision insurance
Paid time off and holidays

Job summary

ASHURST PERKINS COIE US LLP is seeking a Senior Manager of Enterprise Applications to oversee a broad portfolio of critical firm systems and platforms across practice areas and services. The role emphasizes strategic modernization using AI and emerging technologies while ensuring secure, stable, and scalable operations.

The candidate will lead a high‑performing technical organization, drive operational excellence, and partner with HR and leadership to attract top talent.

Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, or related field; equivalent experience considered.
  • 10+ years of progressive IT experience, with at least 5 years managing enterprise applications and technical teams.
  • Experience leading Agile/Scrum practices and driving transformation in a large professional services environment.

Responsibilities

  • Lead daily operations and support for a complex portfolio of firm applications and services, ensuring high availability and performance.
  • Oversee incident, problem, and change management in line with ITIL and firm standards.
  • Drive continuous improvement in application delivery, support processes, and technical documentation.

Skills

Legal apps experience
AI in operations
Azure
ITIL familiarity

Education

Bachelor’s degree in Computer Science or related field

Tools

Office365
iManage
Intapp
Elite 3E
ServiceNow App Engine
Power Platform

Job description

ASHURST PERKINS COIE US LLP is seeking a Senior Manager of Enterprise Applications to oversee a broad portfolio of critical firm systems and platforms across practice areas and services. The role emphasizes strategic modernization using AI and emerging technologies while ensuring secure, stable, and scalable operations.

The candidate will lead a high‑performing technical organization, drive operational excellence, and partner with HR and leadership to attract top talent.

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