Head of Employee Content & Channel Strategy

Equinix; Dallas (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Equinix seeks a Senior Manager, Content & Channels to own internal content and the channel ecosystem across broadcast email (Poppulo), the intranet Hub, digital signage, and Viva Engage. You will lead a multi-channel strategy, set governance, and drive consistency of Equinix's internal brand and tone of voice globally.

You will design and operate the internal content engine, define editorial standards, manage budgets, and collaborate with executive stakeholders to translate strategy into

Qualifications

• Proven experience building or scaling a content function with editorial judgment.
• Excellent written and verbal communication with attention to detail.
• Experience owning team capacity, budget, and vendor relationships.
• Data-informed approach to channel and content decisions, with metrics reporting.

Responsibilities

• Own the content and channel strategy for internal communications across platforms (email, intranet, signage, Viva Engage).
• Lead the Content & Channels team, manage budgets, and set priorities and standards.
• Define governance, publishing workflows, cadence, and quality guardrails.
• Partner with HR, executives, and cross-functional teams to shape messaging and campaigns.

Skills

Strategic thinking

People management

Editorial judgment

Internal branding

Channel management

AI in content

Budget management

Vendor relationships

Executive partnering

Team leadership

Tools

Poppulo

Viva Engage

Intranet platforms

AI content tools

Job description

Equinix seeks a Senior Manager, Content & Channels to own internal content and the channel ecosystem across broadcast email (Poppulo), the intranet Hub, digital signage, and Viva Engage. You will lead a multi-channel strategy, set governance, and drive consistency of Equinix's internal brand and tone of voice globally.

You will design and operate the internal content engine, define editorial standards, manage budgets, and collaborate with executive stakeholders to translate strategy into