Head of Email Platform Engineering

United States Digital Space LLC; Austin (TX); Hybrid; USD 160,000 - 283,000; Full time

Benefits offered by this job

Equity RSUs

Job summary

Braze, a leading customer engagement platform, is seeking an Engineering Manager to lead the Email team responsible for delivering billions of personalized emails monthly. You will work with product, design, and engineers to scale the channel, recruit and mentor the team, and influence architectural decisions.

The role emphasizes autonomy, accountability, and a bias toward action, with broad impact on company-wide engineering goals and customer experiences.

Qualifications

• 5+ years of software engineering experience with a strong track record of success.
• 2+ years leading high performing teams.
• Ability to communicate effectively and make hard decisions and tradeoffs.
• Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization.

Responsibilities

• Lead the Email team to build and maintain core infrastructure for billions of personalized emails monthly.
• Recruit, coach, and develop engineers; guide architectural decisions and contribute code when needed.
• Collaborate with product and design to translate feedback into scalable features; own team vision and processes.

Skills

Software engineering

Team leadership

Autonomy

Decision making

Communication

Tools

Ruby

Rails

MongoDB

PostgreSQL

Redis

Sidekiq

JavaScript

React

Job description

Braze, a leading customer engagement platform, is seeking an Engineering Manager to lead the Email team responsible for delivering billions of personalized emails monthly. You will work with product, design, and engineers to scale the channel, recruit and mentor the team, and influence architectural decisions.

The role emphasizes autonomy, accountability, and a bias toward action, with broad impact on company-wide engineering goals and customer experiences.