Head of Dining Operations & Guest Experience

Culinesse LLC; Williamsburg (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Competitive salary

Job summary

Culinesse LLC in Williamsburg, VA is seeking a Director of Dining Services to lead high-volume dining operations for residents. The role requires strong financial acumen, staff development, and a customer-focused mindset to drive resident satisfaction.

This position demands leadership, collaboration, and the ability to balance multiple priorities in a fast-paced environment. The ideal candidate will have a college degree or CDM certification, ServSafe, and proven experience managing budgets,

Qualifications

• Experience managing high-volume dining services.
• Strong financial oversight and menu planning capabilities.
• Proven ability to lead and develop dining services staff.

Responsibilities

• Oversee client relations and ensure high resident satisfaction.
• Manage financials for the dining department, including budgeting and payroll.
• Direct food service operations and ensure compliance with safety standards.
• Coordinate meal plans, deliveries, and dietary requirements.
• Lead training programs on HACCP, sanitation, and customer service.
• Collaborate with management to maintain regulatory compliance and quality.

Skills

Leadership

Team management

Budgeting & finance

Customer service

Food safety

Staff training

Vendor relations

Education

College degree in Hospitality Management or related field

Certified Dietary Manager (CDM) preferred

Tools

ServSafe certification

Job description

Culinesse LLC in Williamsburg, VA is seeking a Director of Dining Services to lead high-volume dining operations for residents. The role requires strong financial acumen, staff development, and a customer-focused mindset to drive resident satisfaction.

This position demands leadership, collaboration, and the ability to balance multiple priorities in a fast-paced environment. The ideal candidate will have a college degree or CDM certification, ServSafe, and proven experience managing budgets,