Head of Digital Product — Clinical Docs & Care Delivery

CVS Health; Alabama; Hybrid; USD 144,000 - 288,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

CVS Health is seeking a Lead Director of Digital Product for Clinical Documentation & Care Delivery, focusing on retail health and value-based care. You will oversee technology strategy for clinical documentation, in-clinic and virtual care, and care coordination, driving safety, quality, and cost outcomes.

You will lead a multidisciplinary team including Epic analysts, software engineers, data scientists, and designers to translate clinical vision into scalable roadmaps and robust

Qualifications

• Bachelor's degree required; Graduate degree and/or clinical background preferred (RN, MD, DO, NP, PA).
• 10+ years of progressive leadership experience spanning healthcare operations, clinical technology product management, and enterprise EHR implementation (specifically Epic).
• Track record partnering with primary care delivery networks, retail clinics, and value-based care organizations to improve medical cost trends and clinical care pathways.

Responsibilities

• Strategic Business Partnership & Care Model Integration: partner with healthcare delivery leadership to design end-to-end care models and reduce administrative burden while boosting patient satisfaction.
• Product & Technology Leadership: lead cross-functional teams to translate clinical ideas into scalable Epic/technology architectures and end-to-end pathways.
• Operational Execution & Continuous Improvement: own the technology lifecycle from discovery to deployment and measurable outcomes.
• Team Leadership & Culture: mentor and grow a high-performing team of product managers, Epic analysts, engineers, data scientists, and designers.

Skills

Executive presence

Epic & Healthcare Tech Expertise

Healthcare Operations

Product & Tech Leadership

Problem Solving

People Leadership

Education

Bachelor's degree

Graduate degree preferred

Tools

Epic EHR

Job description

CVS Health is seeking a Lead Director of Digital Product for Clinical Documentation & Care Delivery, focusing on retail health and value-based care. You will oversee technology strategy for clinical documentation, in-clinic and virtual care, and care coordination, driving safety, quality, and cost outcomes.

You will lead a multidisciplinary team including Epic analysts, software engineers, data scientists, and designers to translate clinical vision into scalable roadmaps and robust