Head of Digital Growth & Operations

ANS DHIVYAM JEWELS; Tennessee; On-site; USD 6,300 - 8,400; Full time

Benefits offered by this job

Food provided

Life insurance

Provident Fund

Job summary

ANS Dhivyam Jewells seeks an experienced Head of Digital Operations & Strategy to lead its expanding digital division in Salem, Tamil Nadu. The role oversees website, mobile app, social media, digital advertising, and customer savings schemes, with a focus on financial tracking and cross-functional coordination.

The ideal candidate will have strong analytical and leadership skills, budget oversight experience, and a track record in digital operations or ecommerce, with the ability to make

Qualifications

• Bachelor’s degree in Business, Commerce, Marketing, IT or a related field.
• MBA preferred but not mandatory.
• Minimum 5 years of relevant experience preferred.
• Previous team management or budget oversight experience is an advantage.
• Retail, jewellery or customer-facing digital business experience is desirable.

Responsibilities

• Lead daily digital operations across website, mobile app and social media platforms.
• Supervise Meta and Google advertising campaigns, budgets and performance.
• Track digital advertising payments, invoices and expenditure, coordinating with the accounts department for reconciliation.
• Oversee the operational administration of digital customer savings schemes, including payment tracking, reporting and issue resolution.
• Coordinate with developers, marketing agencies, designers and internal departments.
• Monitor website and application performance, customer experience and technical issues.
• Plan digital marketing activities, promotional campaigns and customer engagement initiatives.
• Establish internal processes, reporting systems and operational controls.
• Prepare management reports covering financial expenditure, campaign performance and departmental progress.
• Lead and develop the digital team as the business expands.

Skills

Analytical thinking

Budget management

Digital operations

Meta Ads Manager

Google Ads

Communication skills

Leadership

Decision making

Integrity

Education

Bachelor’s degree in Business/Commerce/Marketing/IT

MBA

5+ years of relevant experience

Team management experience

Retail/Jewellery digital business experience

Tools

Meta Ads Manager

Google Ads

Website administration

Digital analytics

Job description

ANS Dhivyam Jewells seeks an experienced Head of Digital Operations & Strategy to lead its expanding digital division in Salem, Tamil Nadu. The role oversees website, mobile app, social media, digital advertising, and customer savings schemes, with a focus on financial tracking and cross-functional coordination.

The ideal candidate will have strong analytical and leadership skills, budget oversight experience, and a track record in digital operations or ecommerce, with the ability to make