Social Media & Growth Campaigns Specialist — Flexible Hours

Shiva Jewelers; Cedar Park (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Shiva Jewelers is seeking a proactive individual to manage digital media content and social campaigns. You will build and optimize online presence, coordinate email and WhatsApp campaigns, and assist customers in a fast-paced jewelry retail environment.

Responsibilities include updating the website, managing SEO, handling inventory presentation, and supporting in-store operations while maintaining a professional and enthusiastic customer service approach.

Qualifications

• Excellent written and verbal communication
• South Asian languages will be an asset
• Self-motivated and able to work independently
• Superior organizational and time management skills
• Ability to collaborate and build relationships
• Thirst for knowledge
• Must possess a strong sense of urgency

Responsibilities

• Keep all digital media content up to date
• Create and schedule social media content and campaigns
• Build, maintain and optimize social and digital media
• Develop and execute media campaigns that drive awareness and engagement
• Create and manage customer base for email and WhatsApp campaigns
• Update instore display content
• Maintain and update website content reflecting products and services
• Maintain and optimize SEO
• Maintain calendar and business page
• Keep the store clean and presentable
• Display inventory and manage labeling
• Be knowledgeable about products on sale
• Be proficient in using POS systems
• Assist customers in shopping and finding suitable options within budget
• Provide professional, enthusiastic customer service
• Maintain customer profiles in POS
• Fulfill and deliver orders including packing, labeling, shipping, and gift wrapping
• Ensure inventory is well-presented, organized, and replenished
• Perform other duties including watch sizing and ear piercing
• Attend regular AML and ATF compliance training
• Maintain regular attendance and punctuality

Skills

Communication skills

Self-motivated

Organizational skills

Multitasking

Relationship building

Collaboration

Sense of urgency

Photography knowledge

South Asian languages

Education

High school diploma or equivalent

Job description

Shiva Jewelers is seeking a proactive individual to manage digital media content and social campaigns. You will build and optimize online presence, coordinate email and WhatsApp campaigns, and assist customers in a fast-paced jewelry retail environment.

Responsibilities include updating the website, managing SEO, handling inventory presentation, and supporting in-store operations while maintaining a professional and enthusiastic customer service approach.