Head of Design — Platform Experience & Scale

Remote; San Francisco (CA); On-site; USD 180,000 - 280,000; Full time

Job summary

Fullscript is seeking a Head of Design to shape a cohesive, category-defining experience across the platform and to build a scalable design function for future growth. This leadership role defines operating systems, standards, and strategy spanning every product line.

You will own end-to-end experience across practitioners and patients, sit at the leadership table with CPO and CEO, and drive design quality and velocity across teams while staying close to the work.

Qualifications

• Experience designing and scaling design organizations with strong opinions on ops, AI-enabled workflows, and systems.
• Multi-product leadership across large platform ecosystems and complex journeys.
• Real influence and executive presence, challenging senior leaders and partnering at leadership level.
• An AI-forward mindset and track record of operating at scale.

Responsibilities

• Set the roadmap for scaling Design across the platform and product lines.
• Build the design operating system with processes, standards, rituals, and AI-enabled workflows.
• Raise the bar and grow the craft, owning quality and team development.
• Own cross-product experience and governance to create a cohesive ecosystem.
• Lead talent development, collaboration models, and team culture across product lines.
• Sit at the table as a peer-level design leader influencing executives.

Skills

Design leadership

AI workflows

Design systems

Platform ecosystems

Executive presence

Job description

Fullscript is seeking a Head of Design to shape a cohesive, category-defining experience across the platform and to build a scalable design function for future growth. This leadership role defines operating systems, standards, and strategy spanning every product line.

You will own end-to-end experience across practitioners and patients, sit at the leadership table with CPO and CEO, and drive design quality and velocity across teams while staying close to the work.