Design Operations Lead — Scale Design, Governance & Tools

Foundation Medicine; Boston (MA); Hybrid; USD 152,000 - 190,000; Full time

Benefits offered by this job

Discretionary annual bonus

Benefits package

Job summary

Foundation Medicine seeks a Design Operations Lead to scale the design capability for Technology Enablement. You will own the design toolchain, governance, and processes, coordinating internal and external resources to deliver consistent, high-quality design across reports, portals, and digital experiences.

You will partner with Product Management to translate business needs into design outcomes, oversee intake and capacity planning, and ensure a smooth design-to-development handoff while

Qualifications

• Bachelor's degree in design, HCI, or related field.
• 8+ years in product/design UX, design operations.
• Hands-on senior designer with strong visual and interaction craft.
• Advanced proficiency with Figma and InDesign; reusable templates and libraries.
• Experience cross-functionally in product environment and design-to-engineering handoff.
• 3+ years life science/healthcare designing data-driven apps.

Responsibilities

• Lead the overall design operations capability, establishing the operating model, priorities, standards and governance for how design work is delivered
• Provide oversight of the design portfolio, including intake, prioritization, resource allocation, quality and delivery across digital experiences
• Lead and coordinate internal and external design resources, providing direction and ensuring consistent execution against established design standards
• Serve as hands-on practitioner for Technology Enablement, directly executing baseline design and production work across FMI reports, portals, and related digital experiences while engaging specialized expertise when needed
• Own and continuously improve the design toolchain, standards, and working environment, including Figma governance, report design tooling, reusable components and templates
• Partner with Product Management to translate needs into effective design outcomes and align to strategy and delivery plans
• Establish design-to-development handoff practices and support QA of delivered experiences
• Forecast design demand and capacity, identifying upcoming resource needs and when specialized resources are required
• Ensure work transitions into ongoing stewardship with reusable assets and documentation
• Facilitate design reviews and uphold accessible, high-quality design practices
• Define measures for the design capability and continually improve tools and processes
• Other duties as assigned; comply with FMI's attendance policies

Skills

Figma

Stakeholder management

Design operations

HCI knowledge

Education

Bachelor's degree in design

Tools

Adobe InDesign

Design templates

Job description

Foundation Medicine seeks a Design Operations Lead to scale the design capability for Technology Enablement. You will own the design toolchain, governance, and processes, coordinating internal and external resources to deliver consistent, high-quality design across reports, portals, and digital experiences.

You will partner with Product Management to translate business needs into design outcomes, oversee intake and capacity planning, and ensure a smooth design-to-development handoff while