Head of Delivery, Americas

SimCorp A/S; New York (NY); Presencial; USD 232 000 - 348 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work three days a week

Professional development opportunities

Competitive salary + discretionary new

Health benefits and retirement plans

Resumo da oferta

SimCorp is seeking a Head of Delivery – Americas in New York City to lead delivery across the Americas, ensuring programs run on time and meet standards. You will guard delivery credibility, drive execution, and manage client relationships with senior stakeholders.

The role emphasizes operational excellence, risk management, and collaboration with global teams to deliver high-quality outcomes and strategic client value.

Qualificações

• Proven track record leading complex multi-stakeholder programmes in SaaS/cloud within FinTech or investment management.
• Expertise in Agile, Waterfall, and Hybrid project methodologies.
• Exceptional stakeholder management and influencing skills, including senior executives.
• Ability to manage risk, dependencies and escalations across programmes.
• Strong execution focus and client outcomes, with clear communication.

Responsabilidades

• Deliver client programmes across the Americas from onboarding to live operations.
• Escalation point of contact, ensuring clear and timely communication with clients.
• Lead delivery managers and programme leads to foster a high-performance, client-focused culture.
• Collaborate with global delivery, product and operations teams for seamless regional experiences.
• Provide regional insights to inform global delivery strategies and platform improvements.

Conhecimentos

Programme leadership

Stakeholder management

PM methodologies (Agile/Waterfall/Hybr

Risk management

Communication

Descrição da oferta de emprego

WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we're saying, keep reading!

WHY THIS ROLE IS IMPORTANT TO US

The Head of Delivery – Americas is accountable for the successful execution of all client programmes in the region, ensuring they run smoothly, on time, and meet agreed standards. This is a hands‑on leadership role with a strong focus on execution and operational excellence.

You will be the visible guardian of SimCorp's delivery credibility in the Americas. Your focus on execution, operational excellence, and restoring confidence in challenging programmes will ensure clients achieve their objectives and trust that we can consistently deliver high‑quality outcomes.

WHAT YOU WILL BE RESPONSIBLE FOR

Client Delivery and Relationship Management

• Take full accountability for the delivery of client programmes across the Americas region, from onboarding to live operations
• Serve as the single point of accountability for clients during escalations, ensuring clear and timely communication
• Build and maintain strong, trust-based relationships with client stakeholders, including senior executives, ensuring alignment and confidence in delivery outcomes

Execution and Operational Excellence

• Drive rigorous, consistent execution across all programmes, ensuring timelines, budgets, and quality standards are met
• Apply standardised processes, global best practices, and continuous improvement initiatives to maximise efficiency and outcomes
• Proactively manage risk, dependencies, and escalations, providing clear updates to leadership

Team Leadership and Collaboration

• Lead, mentor, and develop delivery managers and programme leads in the Americas, fostering a high-performance, client-focused culture
• Collaborate closely with global delivery teams, product teams, and business operations to ensure seamless regional and global client experiences
• Promote knowledge sharing and operational alignment across teams to leverage global learnings and maintain consistent standards

Strategic Contribution

• Provide insights and feedback from the region to inform global delivery strategies and platform improvements
• Partner with sales and account teams to shape proposals, offering practical guidance that strengthens delivery confidence
• Translate client requirements into actionable delivery plans aligned with SimCorp standards and long-term objectives

WHAT WE VALUE

• Proven track record in leading complex, multi-stakeholder programmes in SaaS or cloud environments, ideally within FinTech or investment management
• Deep expertise in programme/project management methodologies (Agile, Waterfall, Hybrid)
• Exceptional stakeholder management and influencing skills, including engagement with senior executives
• Demonstrated ability to manage risk, dependencies, escalations, and underperforming projects
• Strong focus on execution, operational excellence, and client outcomes
• Excellent communication, reporting, and leadership skills in fast-paced, client-facing environments
• Experience driving standardisation, process improvement, and adoption of best practices across multiple projects or regions
• Based in New York City, with the ability to work on-site three days a week
• Ability to travel to client sites as needed

BENEFITS

Attractive salary and bonus scheme are essential for any work agreement. However, at SimCorp we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid model – working from SimCorp's office three days a week. And opportunities for professional development: there is never only one route – we offer a personal approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp.

WHO WE ARE

For over 50 years, we have worked closely with investment and asset managers to become the world's leading provider of integrated investment management solutions. We are 4,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds. SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.

SimCorp is an equal opportunity employer and welcome applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

SimCorp welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Candidates who require accommodation during the recruitment process should contact the People & Culture team at [e-mail].

At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

For New York City only: The salary range for this position is $232,000 - $348,000 USD. Additionally, employees are eligible for an annual discretionary bonus, and benefits including health care, leave, and retirement plans. Your total compensation may vary based on role, location, department and individual performance.

SimCorp is a provider of industry-leading integrated investment management solutions for the global buy side. Founded in 1971, with more than 4,000 employees across five continents, SimCorp is a truly global technology leader that empowers more than half of the world's top 100 financial companies through its integrated platform, services, and partner ecosystem. SimCorp is a subsidiary of Deutsche Börse Group. As of 2024, SimCorp includes Axioma, the leading provider of risk and management and portfolio optimization solutions for the global buy side.